This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Approx one mile from home as I was approaching a stop sign engine suddenly shut off. After a few seconds managed to restart engine. Engine shut down twice more before arriving back home. At home was unable to restart engine had vehicle towed to GMC/Buick dealership. Dealership found that problem was defective ignition switch assembly. Replaced ignition switch at a cost of $600.23, I was informed vehicle was not on current recall list. If not, why not. Thank god I was not on interstate with a 16 wheeler behind me. I contacted GMC customer assistance requested to be reimbursed for above cost. Request denied because vehicle not on recall list. I also have a 2004 Cadillac which is on recall list for ignition switch never received recall letter until I complained at above customer service they did send me recall letter concerning Cadillac. Unable to have switch repaired because Cadillac dealer cannot get parts.
- Indianapols, IN, USA
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- Indianapols, IN, USA