This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Drivers side upper ball joint failed while driving. Truck pulled immediately to the left, no oncoming vehicles. Upon further inspection, by two seperate facilities, all ball joints (upper/lower/drivers side/passengers side) were found to be defective. These parts are lubercated (greased) 3-4 times a year, typically every other oil change.
There are numerous, substantial safety hazards to these vehicles which appear to be common knowledge to mechanics but denied by dealerships. The ball joints are apparently common failures according to Massachusetts safety inspectors and are deemed to be an extreme safety hazard. They state that dealerships regularly deny any responsibility for this failure. My vehicle is extremely well cared for, not abused in any way, and has experienced defects, which in my opinion demonstrate gross negligence on the part of GMC's engineering/production. I am also a professional engineer, and prepared to testify the same.
- Wareham, MA, USA
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- Olathe, KS, USA