An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Latches/Locks/Linkages — Tailgate — Latch

Summary

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Actions

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Documents (4)

• Manufacturer Notices(to Dealers,etc) - Dealer Message re Stop Delivery Order for Safety Recall N232426400 Tailgate May Open Unexpectedly
• Defect Notice 573 Report
• Recall Acknowledgement
• Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N232426400 Tailgate May Open Unexpectedly

Click a tab for more information.