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2011 GMC Sierra 3500
148 Technical Service Bulletins (TSBs)
TSB List for the 2011 GMC Sierra 3500
Technical Service Bulletins (TSBs) for the 2011 Sierra 3500 are official communications between GMC & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
STEERING
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TSB #PIT5052F
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT ADDING STEERING STABILIZER SHOCK. A STEERING STABILIZER IS LISTED IN THE PARTS CATALOG GROUP 6. Read More »
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TSB #PIT-5064
GM: WHILE DRIVING STRAIGHT THE STEERING MAY HAVE A WANDER SENSATION. 2011 SILVERADO AND SIERRA MODELS. *RM Read More »
STEERING: STEERING WHEEL/HANDLE BAR
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TSB #PIT-5052
GM: INFORMATION ON STEERING VIBRATION OR REQUESTS TO INSTALL A STEERING STABILIZER. *RM UPDATED ON 06/24/2011. *KB UPDATED 4/18/12. *PE Read More »
STEERING:HYDRAULIC POWER ASSIST SYSTEM
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TSB #SB-13-02-32-001
BUICK/CADILLAC/CHEVROLET/GMC: DURING EXTREME LOW TEMPERATURE CONDITIONS, THE POWER STEERING MAKES NOISES OR FLUID LEAKS FROM HIGH PRESSURE HOSE, POWER STEERING PUMP OR GEAR. *PE UPDATED 9/30/13. *PE UPDATED 11/7/14. Read More »
STEERING:HYDRAULIC POWER ASSIST:PUMP
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TSB #SB-13-02-32-001
BUICK/CADILLAC/CHEVROLET/GMC: DURING EXTREME LOW TEMPERATURE CONDITIONS, THE POWER STEERING MAKES NOISES OR FLUID LEAKS FROM HIGH PRESSURE HOSE, POWER STEERING PUMP OR GEAR. *PE UPDATED 9/30/13. *PE UPDATED 11/7/14. Read More »
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
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TSB #SB-13-02-32-001
BUICK/CADILLAC/CHEVROLET/GMC: DURING EXTREME LOW TEMPERATURE CONDITIONS, THE POWER STEERING MAKES NOISES OR FLUID LEAKS FROM HIGH PRESSURE HOSE, POWER STEERING PUMP OR GEAR. *PE UPDATED 9/30/13. *PE UPDATED 11/7/14. Read More »
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
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TSB #SB-13-02-32-001
BUICK/CADILLAC/CHEVROLET/GMC: DURING EXTREME LOW TEMPERATURE CONDITIONS, THE POWER STEERING MAKES NOISES OR FLUID LEAKS FROM HIGH PRESSURE HOSE, POWER STEERING PUMP OR GEAR. *PE UPDATED 9/30/13. *PE UPDATED 11/7/14. Read More »
STEERING:ELECTRIC POWER ASSIST SYSTEM
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TSB #SB-16-NA-109
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS." Read More »
SUSPENSION
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TSB #PIT5403B
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS TO DIAGNOSIS AND REPAIR VEHICLES WITH VARIOUS HANDLING, VEHICLE DYNAMICS CONCERNS, NOISES FROM THE SUSPENSION OR UNDERBODY, OR ISSUES RELATED ... Read More »
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TSB #100310001A
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO PROPERLY MOUNT AND BALANCE WHEELS AND TIRES ON HEAVY DUTY TRUCK MODELS ONLY Read More »
SUSPENSION:FRONT
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TSB #PIT-5068
GM: THE VEHICLE LEANS OR THERE IS A CLUNK NOISE IN THE FRONT SUSPENSION. THE TORSION BAR ADJUSTER ARM MAY BE FRACTURED. 2011 SILVERADO/SIERRA. *RM Read More »
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
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TSB #12050C
12050C - CUSTOMER SATISFACTION PROGRAM (REVISED EXPIRATION DATE, EXTENDED TO 4/30/16). CERTAIN 2011-2012 MODEL YEAR CHEVROLET EXPRESS AND GMC SAVANA VEHICLES, AND CHEVROLET SILVERADO AND SUBURBAN, AND GMC SIERRA AND YUKON XL 2500 SERIES ... Read More »
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TSB #PIP-4995
GMC/CHEVROLET: DUE TO A POSSIBLE CRACKED OR BROKEN, THE HUB RETAINING NUT, THE REAR AXLE MAY LEAK FLUID. *PE MODELS 2011-2012 SILVERADO HD 2500 AND 3500, SIERRA HD 2500 AND 3500. UPDATED 11/28/12. Read More »
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TSB #SB-PIP-4995-A
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
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TSB #PIT-4826A
GM: DURING BRAKE INSPECTIONS THERE HAVE BEEN SOME HAIRLINE CRACKS ON THE BRAKE PADS. *RM Read More »
SERVICE BRAKES, AIR:DISC:PADS
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TSB #PIT-4826A
GM: DURING BRAKE INSPECTIONS THERE HAVE BEEN SOME HAIRLINE CRACKS ON THE BRAKE PADS. *RM Read More »
PARKING BRAKE
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TSB #PI-0651
GMC/CHEVROLET: THERE IS EXCESSIVE BRAKE DUST ON REAR WHEELS AND NOISE FROM REAR BRAKES. ALSO, PARKING BRAKES IS DRAGGING OR NOT RELEASING COMPLETELY. *PE Read More »
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
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TSB #PI-0161A
GM: THERE MAY BE A RUBBING/GRINDING NOISE WHEN MAKING FULL LEFT TURNS. IT IS MOST NOTICEABLE WHEN DRIVING UP AN INCLINE. *RM Read More »
ENGINE (PWS)
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TSB #PI1394A
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE. Read More »
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TSB #030603004R
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY. Read More »
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TSB #000601012F
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES. Read More »
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TSB #000601026I
THIS INFORMATIONAL BULLETINS PROVIDES INFORMATION ON THE INTAKE MANIFOLD INSPECTION/REPLACEMENT AFTER SERVERE INTERNAL ENGINE DAMAGE. Read More »
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TSB #SB-07-06-01-016C
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION INTERNAL ENGINE NOISE OR DAMAGE AFTER OIL FILTER REPLACEMENT Read More »
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TSB #15114
15114 - SPECIAL COVERAGE. ON SOME 2010-2012 MODEL YEAR CHEVROLET SILVERADO HD AND GMC SIERRA HD OR 2011-2012 CHEVROLET EXPRESS AND GMC SIERRA HD VEHICLES EQUIPPED WITH A 6. Read More »
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TSB #14652
14652 - SPECIAL COVERAGE. ON SOME 2010-2012 MODEL YEAR CHEVROLET EXPRESS AND GMC SAVANA VEHICLES AND 2011-2012 MODEL YEAR CHEVROLET SILVERADO HD AND GMC SIERRA HD VEHICLES THAT ARE EQUIPPED WITH A 6. Read More »
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TSB #13386A
13386A - SPECIAL COVERAGE (REVISED WARRANTY TRANSACTION INFORMATION). ON SOME VEHICLES EQUIPPED WITH A 6.6L DIESEL ENGINE (RPO LGH) AND VEHICLES EQUIPPED WITH A 6. Read More »
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TSB #PIP4568R
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON LAMP, ENGINE MISFIRE ON CYLINDER 1, 4, 6, OR 7 AND/OR TICK NOISE. Read More »
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TSB #PIP5119
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #PIE0253
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #PI0339B
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
ENGINE AND ENGINE COOLING
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TSB #PIP4786C
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. Read More »
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TSB #16NA249
THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT. Read More »
ENGINE AND ENGINE COOLING:ENGINE
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TSB #PIE-0164
GM: THERE IS COOLANT LEAKING FROM THE TANK. IT MAY BE AROUND THE FILLER CAP OR HOSE AREA. 2011 SIERRA/SILVERADO. *RM Read More »
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
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TSB #030604017I
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS. Read More »
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TSB #16NA244
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ABOUT THE DEF USE AND TREATMENT OF THE FLUID. Read More »
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TSB #16-NA-204
THIS INFORMATIONAL BULLETIN IS A SUPPLEMENT TO THE DURAMAX DIESEL COOLANT SYSTEM FILL AND HEAD GASKET REPLACEMENT PROCEDURE FOUND IN THE SERVICE INFORMATION. Read More »
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TSB #10-06-04-013A
GM: INFORMATION ON FILLING DIESEL FUEL IN THE TANK. *RM Read More »
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TSB #PI-0290
GM: A MALFUNCTION LIGHT IS ON AND COULD BE CAUSED BY AN IMPROPER GROUND WHICH CAUSES THE INTAKE AIR HEATER SENSOR TO READ INCORRECTLY. *RM Read More »
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
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TSB #PI-0235-A
GM: THERE MAY BE A FUEL SMELL WHEN DRIVING THE VEHICLE. THERE MAY ALSO BE AN EXHAUST LEAK OR RATTLE NOISE. *RM UPDATED 9/10/12. *PE UPDATED 05/3/2013 *JS UPDATED 1/6/14. *PE UPDATED 2/3/16. Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
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TSB #SB-10246
CHEVROLET/GMC: RADIATOR HOSE CONTACT. BULLETIN PROVIDES SERVICE PROCEDURE TO INSTALL PROTECTIVE SLEEVE OVER RADIATOR HOSE ON CERTAIN MODEL VEHICLES. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
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TSB #PI1214A
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #PI1214
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #PIP5007C
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #PIP5007B
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
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TSB #14353
14353 - SPECIAL COVERAGE. ON SOME VEHICLES, THE SERVICE ENGINE SOON LIGHT MAY ILLUMINATE DUE TO AN INOPERATIVE EXHAUST GAS RECIRCULATION (EGR) COOLER BYPASS VALVE. DEALERS ARE TO REPLACE THE EGR COOLER BYPASS VALVE. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
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TSB #PI-0235-A
GM: THERE MAY BE A FUEL SMELL WHEN DRIVING THE VEHICLE. THERE MAY ALSO BE AN EXHAUST LEAK OR RATTLE NOISE. *RM UPDATED 9/10/12. *PE UPDATED 05/3/2013 *JS UPDATED 1/6/14. *PE UPDATED 2/3/16. Read More »
FUEL SYSTEM, GASOLINE
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TSB #SB-16NA-131
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON VEHICLES DESIGNED TO OPERATE ON GASEOUS FUELS. Read More »
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
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TSB #14653
14653 - SPECIAL COVERAGE. SOME 2010-2014 MODEL YEAR CHEVROLET EXPRESS, 2011-2014 MODEL YEAR CHEVROLET SILVERADO HD, 2010-2014 MODEL YEAR GMC SAVANA AND 2011-2014 MODEL YEAR GMC SIERRA HD VEHICLES EQUIPPED WITH A 6. Read More »
FUEL SYSTEM, DIESEL
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TSB #SB-16NA-131
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON VEHICLES DESIGNED TO OPERATE ON GASEOUS FUELS. Read More »
FUEL SYSTEM, OTHER
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TSB #SB-16NA-131
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON VEHICLES DESIGNED TO OPERATE ON GASEOUS FUELS. Read More »
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TSB #PIP5151
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
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TSB #PIP5133
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
POWER TRAIN
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TSB #PI0339B
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPLACE A TERMINAL FOR COMMENTS REGARDING INSTRUMENT PANEL CLUSTER (IPC) WARNING LAMPS AND/OR MIL ARE ILLUMINATED, DIESEL EXHAUST FLUID (DEF) MESSAGE DISPLAYED, VARIOUS DTCS ... Read More »
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TSB #PI0803
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
POWER TRAIN:MANUAL TRANSMISSION
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TSB #SB-03-07-29-004K
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE OPERATING CHARACTERISTICS OF A MANUAL TRANSMISSION. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION
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TSB #PIP4568R
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON LAMP, ENGINE MISFIRE ON CYLINDER 1, 4, 6, OR 7 AND/OR TICK NOISE. Read More »
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TSB #PI1051A
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #PIP5021
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #PI-0339
GM: MULTIPLE WARNING LIGHTS MAY BE ILLUMINATED AND MULTIPLE TROUBLE CODES. THE TRANSMISSION MIGHT NOT SHIFT. *RM UPDATED 8/1/11. *PE MODELS 2011-2013 SILVERADO 2500HD, 3500HD; SIERRA 2500HD, 3500HD. UPDATED 12/5/12. Read More »
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TSB #PI-0323
GM: SLOW OR BUMPY SHIFTING INTO DRIVE. THERE MAY ALSO BE SHIFT FLARES ARE HARSH SHIFTS. THERE IS A CALIBRATION PROBLEM. *RM Read More »
POWER TRAIN:DRIVELINE
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TSB #PI-0803
CHEVROLET/GMC: THE ENGINE, WHILE DRIVING UP AN INCLINE, WITH A LOAD, AT 1350 RPM, WOULD EXPERIENCE AN EXHAUST RESONANCE VIBRATION, OR DRONING OR BUZZING TYPE NOISE, IN A HIGHER GEAR UNDER A LOAD CAUSING PULSING/FIRING THROUGH DRIVELINE. Read More »
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
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TSB #PIE-0208
CHEVROLET/GMC: IN THE REAR OF VEHICLE, A SQUEAKING NOISE IS HEARD AND ENGINEERING NEED TO GATHER INFORMATION, PRIOR TO REPAIR, TO DETERMINE ROOT CAUSE OF CONDITION. *PE Read More »
ELECTRICAL SYSTEM
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TSB #16NA241
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE. Read More »
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TSB #PIT5074J
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. Read More »
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TSB #110849001S
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. Read More »
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TSB #PIT5485B
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
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TSB #PIP5168E
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. Read More »
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TSB #PIC-5050-A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. Read More »
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TSB #PIC-4935-E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
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TSB #PIC4935E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
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TSB #PIT5485A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
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TSB #PIC-5260-A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
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TSB #PIT4539S
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE DRIVE MOTOR GENERATOR CONTROL MODULE AND ACCESSORY POWER MODULE ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. Read More »
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TSB #SB12-08-132-001A
GENERAL MOTORS: ON SOME TRUCKS AND PASSENGER VEHICLES, ACCESSORY POWER OUTLETS (APO) AND TRAILER LIGHTING ARE COMMON ACCESSED ELECTRICAL SYSTEMS THAT ARE AFFECTED BY DEVICES THAT ARE PLUGGED IN AND BECOME INOPERATIVE DUE TO AN OPEN FUSE ... Read More »
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TSB #PI0339B
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPLACE A TERMINAL FOR COMMENTS REGARDING INSTRUMENT PANEL CLUSTER (IPC) WARNING LAMPS AND/OR MIL ARE ILLUMINATED, DIESEL EXHAUST FLUID (DEF) MESSAGE DISPLAYED, VARIOUS DTCS ... Read More »
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TSB #PI0086D
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ... Read More »
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TSB #PI-0412
GENERAL MOTORS: DUE TO THE PARASITIC DRAIN/DISCHARGE ON 2011 VEHICLES AND TRUCKS, A NO CRANK/NO START AND DEAD BATTERY WOULD OCCUR. CADILLAC STS AND CHEVROLET VOLT NOT INCLUDED. *PE Read More »
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TSB #PI-0290
GM: A MALFUNCTION LIGHT IS ON AND COULD BE CAUSED BY AN IMPROPER GROUND WHICH CAUSES THE INTAKE AIR HEATER SENSOR TO READ INCORRECTLY. *RM Read More »
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
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TSB #030603004R
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY. Read More »
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TSB #SB-15-06-03-001B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES. Read More »
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TSB #PIC-4935-E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
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TSB #SB-03-06-03-004Q
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. Read More »
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TSB #CSP-10414
GMC/CHEVROLET: SEE DOCUEMTN SEARCH BUTTON FOR OWNER LETTER. AUXILIARY BATTERY FEED MAY CAUSE FUSIBLE LINK TO MELT AND OPEN CIRCUIT TO PREVENT DAMAGE OR FIRE IN WIRING HARNESS, DUE TO ELECTRICAL OVER LOAD. Read More »
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TSB #PI-0412
GENERAL MOTORS: DUE TO THE PARASITIC DRAIN/DISCHARGE ON 2011 VEHICLES AND TRUCKS, A NO CRANK/NO START AND DEAD BATTERY WOULD OCCUR. CADILLAC STS AND CHEVROLET VOLT NOT INCLUDED. *PE Read More »
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
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TSB #15114
15114 - SPECIAL COVERAGE. ON SOME 2010-2012 MODEL YEAR CHEVROLET SILVERADO HD AND GMC SIERRA HD OR 2011-2012 CHEVROLET EXPRESS AND GMC SIERRA HD VEHICLES EQUIPPED WITH A 6. Read More »
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
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TSB #13386A
THIS TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. GENERAL MOTORS 2010-2011 CHEVROLET EXPRESS AMD GMC SAVANA W/6. Read More »
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TSB #SB12-08-132-001A
GENERAL MOTORS: ON SOME TRUCKS AND PASSENGER VEHICLES, ACCESSORY POWER OUTLETS (APO) AND TRAILER LIGHTING ARE COMMON ACCESSED ELECTRICAL SYSTEMS THAT ARE AFFECTED BY DEVICES THAT ARE PLUGGED IN AND BECOME INOPERATIVE DUE TO AN OPEN FUSE ... Read More »
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
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TSB #PI0339B
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #PI-0339
GM: MULTIPLE WARNING LIGHTS MAY BE ILLUMINATED AND MULTIPLE TROUBLE CODES. THE TRANSMISSION MIGHT NOT SHIFT. *RM UPDATED 8/1/11. *PE MODELS 2011-2013 SILVERADO 2500HD, 3500HD; SIERRA 2500HD, 3500HD. UPDATED 12/5/12. Read More »
ELECTRICAL SYSTEM:SOFTWARE
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TSB #SB-06-08-47-001L
THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING CONTROL MODULES Read More »
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TSB #PIP5110A
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
VISIBILITY
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TSB #PIC5260A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
VISIBILITY:GLASS, SIDE/REAR
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TSB #PI-0754-B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT. Read More »
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TSB #PI-0018-B
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. Read More »
VISIBILITY:SUN/MOON ROOF ASSEMBLY
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TSB #PIC-5260-A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
VISIBILITY:REARVIEW MIRRORS/DEVICES
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TSB #PI0373A
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
AIR BAGS:ON-OFF SWITCH ASSEMBLY
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TSB #PIT4323F
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
SEAT BELTS
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TSB #PI0388F
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. Read More »
SEAT BELTS:FRONT:WEBBING
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TSB #05-09-40-002E
GM: SERVICE BULLETIN EXPLAINING WHEN THE SAFETY BELTS ARE SUPPOSED TO LOCK. *RM UPDATED 12/6/11. *PE Read More »
SEAT BELTS:FRONT:RETRACTOR
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TSB #05-09-40-002E
GM: SERVICE BULLETIN EXPLAINING WHEN THE SAFETY BELTS ARE SUPPOSED TO LOCK. *RM UPDATED 12/6/11. *PE Read More »
STRUCTURE
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TSB #PI0373A
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
STRUCTURE:FRAME AND MEMBERS
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TSB #PIT-3749D
GM: ON SOME TRUCK MODELS THERE IS SOME FRAME CORROSION. *RM UPDATED ON 5/2/2012. *KB Read More »
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
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TSB #PI-0281-E
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
STRUCTURE:BODY
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TSB #PIC-5260-A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
STRUCTURE:BODY:DOOR
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TSB #PI-0018-B
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. Read More »
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TSB #PIT5201
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
TIRES
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TSB #00-03-10-006M
THIS INFORMATIONAL BULLETIN PROVIDES GUIDANCE TO GM DEALERS WHEN USING GM APPROVED TIRE FORCE VARIATION MEASUREMENT EQUIPMENT. Read More »
WHEELS
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TSB #100310001A
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO PROPERLY MOUNT AND BALANCE WHEELS AND TIRES ON HEAVY DUTY TRUCK MODELS ONLY Read More »
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TSB #SB-10-03-10-001A
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
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TSB #PIT5215
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
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TSB #PIT5052F
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT ADDING STEERING STABILIZER SHOCK. A STEERING STABILIZER IS LISTED IN THE PARTS CATALOG GROUP 6. Read More »
BACK OVER PREVENTION: CAMERA SYSTEM
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TSB #PIT4551E
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
EQUIPMENT
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TSB #070898001B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON GM DOES NOT APPROVE THE USE OF ?CLIPPING? TO REPAIR COLLISION DAMAGE TO VEHICLES. Read More »
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TSB #00-03-10-006M
THIS INFORMATIONAL BULLETIN PROVIDES GUIDANCE TO GM DEALERS WHEN USING GM APPROVED TIRE FORCE VARIATION MEASUREMENT EQUIPMENT. Read More »
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TSB #SB-16-NA-117
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PURPOSE OF MAGNETIC DRAIN PLUGS. Read More »
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TSB #PI-0281-E
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
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TSB #PIC5260A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
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TSB #PIT4539S
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE DRIVE MOTOR GENERATOR CONTROL MODULE AND ACCESSORY POWER MODULE ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. Read More »
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TSB #PIP5204E
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE DIESEL OXIDATION CONVERTER PART RESTRICTION HAS ENDED. DEALER CAN NOW ORDER THE PARTS THROUGH THE REGULAR CUSTOMER CARE AND AFTERSALES PARTS PROCESS. Read More »
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TSB #PI0652A
THIS PRELIMINARY BULLETIN PROVIDES A INFORMATION ON HOW TO REMOVE THE SEIZED TEMPERATURE SENSORS FROM THE DPF. Read More »
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TSB #G-190699
12050B - CUSTOMER SATISFACTION (REVISED EXPIRATION DATE). CERTAIN VEHICLES, ALL EQUIPPED WITH A 10.5" REAR AXLE, MAY HAVE A CONDITION IN WHICH THE REAR AXLE RIGHT-HAND SIDE BEARING ADJUSTER CLIP AND BOLT MAY COME LOOSE WITHIN THE REAR ... Read More »
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TSB #PIP5100A
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #PIT4323F
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #PIP5110
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #PIP4560M
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #PIP5100
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #PI0373A
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
EQUIPMENT:ELECTRICAL
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TSB #PIC4707E
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE. Read More »
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TSB #PIC5050A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. Read More »
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
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TSB #16NA260
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO ... Read More »
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TSB #PIC5088F
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS. Read More »
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TSB #SB-10-08-46-001C
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
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TSB #PIC5959A
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #PI0086D
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ... Read More »
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
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TSB #PIC-5374-D
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
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TSB #PIC5374D
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
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TSB #PIT5485B
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
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TSB #SB-10-08-46-001C
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
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TSB #PIT5389A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS. Read More »
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TSB #PIT5485A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
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TSB #16NA119
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
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TSB #16-NA-204
THIS INFORMATIONAL BULLETIN IS A SUPPLEMENT TO THE DURAMAX DIESEL COOLANT SYSTEM FILL AND HEAD GASKET REPLACEMENT PROCEDURE FOUND IN THE SERVICE INFORMATION. Read More »
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TSB #SB-02-07-30-029Z
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE PRODUCT QUALITY CENTER (PQC) ASSEMBLY REPLACEMENT PROCESS. Read More »
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TSB #SB-03-06-03-004Q
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. Read More »
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TSB #SB-16-NA-119
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GM?S POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
EQUIPMENT ADAPTIVE/MOBILITY
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TSB #PIT4539S
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE DRIVE MOTOR GENERATOR CONTROL MODULE AND ACCESSORY POWER MODULE ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. Read More »
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TSB #PIP4568R
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON LAMP, ENGINE MISFIRE ON CYLINDER 1, 4, 6, OR 7 AND/OR TICK NOISE. Read More »
EQUIPMENT:APPLIANCE:AIR CONDITIONER
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TSB #PIT4211D
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE AN OUTSIDE AIR TEMPERATURE INOPERATIVE. Read More »
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