An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Latches/Locks/Linkages — Tailgate — Latch

Summary

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Actions

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

Documents (10)

• Recall 573 Report
• Recall Acknowledgement
• Manufacturer Notices(to Dealers,etc) - Dealer Message re N242469160 - Safety Recall Tailgate May Open Unexpectedly
• Recall 573 Report - 11/26/24
• Remedy Instructions and TSB - Safety Bulletin re N242469160 Tailgate May Open Unexpectedly
• Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N242469160 Tailgate May Open Unexpectedly
• Recall 573 Report - 12/4/24
• Manufacturer Notices(to Dealers,etc) - Dealer Message re N242469160 - Safety Recall Tailgate May Open Unexpectedly Population Update
• Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N242469160 Tailgate May Open Unexpectedly
• Remedy Instructions and TSB - Bulletin re N242469160 Tailgate May Open Unexpectedly

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