This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving down the highway at 60 mph, the truck stumbled then completely died. After coasting to a stop truck would not restart. Towed to a repair shop to find out the Bosch CP 4 fuel pump exploded and contaminated the whole fuel system with metal shavings. A very expensive and lengthy repair. GM has known there is issues with these parts, but has failed to recall and fails to cover repair costs. Other manufacturers using the same part have issued recalls. While I was able to safely the get vehicle to the side of the road, the failure could-??ve resulted in an accident causing personal injury or property damage.
I was driving at approximately 40 MPH on a busy city street, I was going to be getting on the freeway where my speed would be in excess of 70MPH. Suddenly without any warning, my 2015 GMC Sierra 2500 HD Duramax died. I had no power at all which means no steering, brakes, etc. I was able to get the vehicle off the road with brute force. After the vehicle was towed to the dealership they inspected it and said that the Fuel Injector Pump failed which put metal throughout the whole fuel injection system (>$7000 repair). While doing some additional research on the Internet I find out that this is a common problem for the 2011-2016 GM Duramax trucks, because GM chose to use a Bosch Fuel Injector Pump which is not suitable for use with US low sulphur diesel fuel.
Lost power at 60 mph on 5 lane freeway on 6% grade with no warning when turbo charger variable vane got stuck. Had to navigate through 2 lanes of trucks to get into the emergency parking lane. Computer limited me to 15 mph. Computer designed to do this. No accident happened due to some very courteous truck drivers. It seemed like a safety issue to me, but don't know if it is important enough for your to investigate.
On 5/12/19 the check battery charging system light came on, so I left out side facing street in case I had to jump to take to dealer on Monday. I went in the house and 1/2 hour later heard and explosion and went out and the truck engine compartment was on fire.
Duramax diesel engine fuel injection pump broke with no notice while driving causing a total loss of power. Failure repair under warranty required replacement of pump, injectors, lines, filters and flush of fuel tank.
A D V E R T I S E M E N T S
- Arcadia, IN, USA