This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 GMC Sierra 1500. The contact stated that the dashboard had cracks on the passenger side by the air bag unit, in the center, and around the instrument cluster. There were no warning indicators illuminated. The contact called covert Chevrolet Buick GMC (11750 research blvd ste D, austin, tx 78759, (512) 371-6075) and was referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 67,000. Consumer stated crack around the air bag. Updated 12/20/18
The contact owns a 2013 GMC Sierra 2500. The contact stated that the dashboard began to crack severely. The local dealer (frank kent country, 2000 E. state hwy 31, corsicana, tx 75110) was contacted and stated that there was no recall on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 58,000.
The contact owns a 2013 GMC Sierra 2500. While the brakes were being serviced the technician discovered severe rust underneath the vehicle, including the frame. The vehicle was taken to a dealer where it was diagnosed that the severe rust was due to the road conditions. The vehicle was not repaired. The manufacturer was notified and advised the contact to call NHTSA. The failure mileage was 70,000. Updated 06/29/17 updated 10/13/2017
- Boonton, NH, USA
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- Leander, TX, USA