This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My dashboard cracked by the passenger side airbag about a year ago and now it is cracking above the gauge panel. It cracked the first time when I got in it and started home from work.the second crack above the gauge panel I had just noticed a week ago.
Takata recall. The contact owns a 2011 GMC Sierra 2500. The contact received notification of NHTSA camapaign number: 16V381000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the dashboard fractured in the upper left corner of the passenger side air bag compartment as well as near the instrument panel. The contact took the vehicle to a certified mechanic where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The contact called jerry's Buick GMC (3100 fort worth hwy, weatherford, tx, 76087) and was informed that there was no recall regarding the fractured dashboard. The manufacturer was not made aware of the issue. The approximate failure mileage was 112,000. VIN tool confirms parts not available.
- Fortwood, TX, USA
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I got in my truck yesterday and noticed a crack in the dash at the passenger side air bag. The crack was not there before. I am concerned that if the bag deploys, the crack in the dash could become a projectile or cut the air bag resulting in a serious or fatal injury. My truck is garage kept and is not exposed to extreme temperatures.
The dash is cracked around the passenger side airbag which could be a safety concern during airbag deployment with sharp pieces of broken dash being propelled towards occupants.
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- Lake Nebagamon, WI, USA