This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 GMC Sierra 2500. While attempting to place the vehicle in reverse, the gear automatically shifted into neutral, causing the vehicle to coast backwards. Two days later, while driving at an unknown speed, the vehicle automatically disengaged out of two wheel drive and shifted into neutral. The vehicle would not accelerate so the contact safely pulled off the road and waited two minutes. He then pressed the button on the transfer case to re-engage the 4 wheel drive. He took his vehicle to the dealer and they replaced the transfer case control module and motor. There had been no further occurrences. The contact filed a complaint with the manufacturer. The failure mileage was 68,000 and current mileage was 68,268.
- San Jose, CA, USA
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- San Jose, CA, USA