This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Multi-function tailgate lowers without warning. Issue has occurred four times over the past week. The first issue resulted in cosmetic damage to the upper part of the gate.
The infotainment systems audio while driving decreases so much that you have to increase the volume to hear it and then will randomly increase to the correct volume level without warning and then decrease again.
The driver's side floor mat will not stay in place because the device that is supposed to hold it in place is broken. The floor mat is now able to move forward and interfere with the function of the brake and/or accelerator. Both the dealership (Castle Rock GMC, Colorado) and GMC Customer Care (Case #: 91-11325687695) have ignored all requests to address this and other issues. I have also written letters to GMC Corporate and the Castle Rock GMC General Manager, both of which were also ignored.
- Littleton, CO, USA
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- Manassas, VA, USA