This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2023 GMC Sierra 1500. The contact stated that while her husband was driving at various speeds, the rear liftgate door erroneously opened. The vehicle was taken to the local dealer who diagnosed that the exterior touchpad switch assembly was faulty and needed to be replaced. The touchpad switch assembly was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 35,000.
- Lafayette, LA, USA
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- Lafayette, LA, USA