This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought a new GMC, I received 3 vouchers for computer chips to be installed at a later time years ago. They have not provided them. They are selling new fully equipped vehicles with computers chips just fine. Can you handle and have GMC install their backlog of computer chips? There are many safety features that DO NOT work, like parking assit and basically all warnings like when backing up etc. They made me sign a form stating they are not responsible for safety issues stemming from this (our inability to sue) this should be illegal. Thanks.
While driving down the road on two different occasions the volume on the radio went to full blast and would not turn down or turn off. This caused distracted driving and could potentially cause an accident. Dealer states manufacturer is aware of issue with no resolution at this time. No warning of failure and the first occurrence was February 12, 2023 and the second occurrence happened March 5, 2023.
While towing my 7000lb car trailer, I get a message that the trailer brakes need service, then I get another message that the trailer brakes are disabled. At this point the brakes are shut off and no longer work. This is extremely dangerous. The problem is with the truck. It does the same thing with multiple trailers of tried with electric brakes. All of these trailers work fine by my other vehicle with electric brakes for the trailer.
Electrical component- Dashboard is constantly glitching, blue-tooth will not connect properly, electrical appears to turn off randomly while driving to the point we have to pullover because it appears and feels like the truck is turning off. Power step running boards malfunction- They don't open or close when they are supposed to. Power step running boards also malfunction while driving. It is a risk because we've had to pull over in conditions that aren't safe, putting a family of five in danger. The problem has been reported to the dealership and manufacturer and has gone unresolved.
On 05/28/2022 my family was driving my brand new 2022 GMC Sierra 1500 3.0 Diesel at a rate of 60mph. There was suddenly a loud clunk (transmission) after proceeding a little further and getting speed back to 60mph there was a similar -??clunk-??-?? the diesel truck then immediately gained several various check engine / sensor lights all over the dash and went into Limp Mode. Speed slowly decreased from 60mph and finally as we were navigating our final left turn to our destination the truck would not accelerate thru an intersection subjecting our entire family to utter danger of oncoming vehicles. As a last ditch effort to save ourselves I put the truck in reverse and was able to reverse about 2mph. Then proceeded to shut the truck down and turn it back on to get out of the intersection, but the truck would not come out of park. Onstar emergency was contacted to call the police as we were in an extremely dangerous situation. This truck nearly caused our entire family to get in a very bad collision. The truck was stuck in the middle of the intersection for over 2 hours. The police even attempted to help getting the truck out of park, but was unsuccessful. The truck was scanned on site and had various codes including C1555 (x4) U0101 (x2) P25A2 U220F Collision assist light Check engine light Service Traction Control Light Service ESC The truck experienced catastrophic failure at only 319 miles. Day 4 of ownership. This vehicle needs to be investigated if it is failing this early on. There also needs to be a manual release for the parking gear. Truck has no way to be placed in neutral upon failure of the transmission relay.
- Port Saint Lucie, FL, USA
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Check engine light came on at 458 miles. Took it in and after an hour they determined it was the ecm. They said it was bad. Now they're on the hunt for one. In the meantime, in a day the truck has started feeling like it's over shifting and then bogging down. 458 miles, really! I'm going to need a loaner for longer than I've had it and still make payments.
Truck drove as expected with no prior warnings. We pulled over for road snacks/drinks upon starting the truck we got a whole slew of warnings and warning lights. The warnings included:. Service ESC, Service Trailer Brake System, Service Brake Assist, Steering Assist is reduced Drive with care and finally Brake System Failure 43 MPH top speed. The check engine light, Traction Control Off and BRAKE light stayed on. We slowly drove to an O'Reilly's and got the ODB Code P25A2 (1 of 2 stored) and P25A2 (2 of 2 pending). I then noticed I had an email notification from OnStar Advanced Diagnostics: This is a Diagnostic Alert for your GMC Sierra. Dear [XXX], An issue with the Antilock Braking System in your 2022 GMC Sierra has been detected. Please service your vehicle within 7 days. The following morning the truck was was started and all seemed normal like nothing ever happened, no warning lights or warning messages Our of concern we dropped off at Garlyn Shelton Buick GMC service center to diagnose the issue. They reported finding code C05B0 for Brake Fluid Leak. Further states No external leaks found, Brake Fluid test passed 2 of 3 times, recommend needs Master Cylinder Assembly but No replacement parts available. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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- Paramus, NJ, USA