This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Feb. 27, 2024 approx. 04:15 left for gym and work. When arrived at gym and began to park, I put truck in reverse to check back line and noticed I was looking at my license plate. I then put into park and got out of truck and shut tailgate. Thinking not much about it, I must've touched the button the night before and hit a bump on way into work. Since I have a toneau cover, it fits pretty tight and I typically have to pull it down by hand. I heard about recall that day after I got to work from co workers. Checked my VIN, but did not come up as one of the tailgate recalls. March 7, 2024- Left again for gym and work approximately same time in AM. As I was driving into gym and work, another car coming up close behind me wanted to pass. The car then suddenly backed off to a considerable distance. As I got to gym and put in reverse to check my back line, I noticed I was looking at my license plate again. I know that I did not touch a button either on FAB or tailgate. because I park in garage and leave FAB in a secure place where it can not be pressed. If tailgate was down in my garage, it would have stopped garage door from opening and/or damaged my garage door. In either instances, I did not get a sensor alarm going off on my dash for "tailgate down", If its even equipped with that alarm.
While unlocked, passenger doors go through unlocking phase, door locks click, parking lights flash and tail gate comes open. Along with this, an electric motor sound comes from underneath the vehicle (pre start fuel pressurization sequence?) that goes on and on, doors locked, or unlocked, that, left unchecked, drains the battery. Must be hooked to battery recharger round the clock.
I purchase my 2022 Denali 1500 crew cab Brand New. After a few weeks of ownership. My mulitpro tailgate would open on its own. I had taken my truck to the nearest Gmc dealer to have it looked at. They said they could not find anything wrong with it. A few month later the exact thing happen to me with my wife in the truck. Again i'm back at the dealer and they could not detect the problem. So i left and headed home. I had to take a trip to Pennsylvania and after driving with my enclosed car hauler attach. The tailgate drop open striking my trailer level wheel, putting a dent in my tailgate/ Took it back to Gmc in Alcoa Tn and again no issue or fix was provider. Still Having issues with my Multipro Tailgate opening on its own.
Tailgate inadvertently opens. There is no visual or audible alarm to inform me the rear tailgate is open. This is a Denali package truck. I have lost items, coolers, small folding tables among small items without warning. Most of the time I was traveling on a highway. Could cause accidents, injury to others as well as I have lost my belongings. I have had the dealership as well as 2 requests with GM customer service with no corrective results. The trucks tailgate will show an open display warning but only when top tailgate is down/open. If the whole tailgate is down/open there is no visual warning on dash. I believe there was an error in placement of open tailgate sensor when truck was produced. 2023 models have correct sensor placement and visual dash warning. The 2022 was a new redesign doe the Sierra class truck and there was a mistake where the open tailgate sensor was placed. I went to GMC virtual site and the 2023 model examined by GMC employee on visual check shows on complete tail gate down/open the same dash visual tail gate open alarm I see on my 2022 when only the top part of whole tailgate is open. My Dealership and GMC customer service have been involved for the past year. I have been reimbursed by GMC for my losses but problem still exists.
- Oxford, MA, USA
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Vehicle does not have a notification via chime or message stating the rear tailgate is open. There is a button on the dash that can open the tailgate when the vehicle is stopped at an intersection, this can be inadvertently pressed without the driver knowing, causing the vehicle to drop any cargo when accelerating or leaving the intersection. This can lead to serious injury or to any vehicle behind it. Many owners have already reported losing cargo such as tool boxes, paint cans and groceries spilling throughout intersections.
A D V E R T I S E M E N T S
- Fenton, MI, USA