This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My truck had smoke rolling out at work when I noticed it. Tried to put it out it Burnt my hands ! destroyed the inside I had it towed and insurance investigator said it was do to a brake controller for the trailer. And I took it to get estimate and the service dept said it was do To brake controller my truck was totaled my wallet toast my coat was toast my I phone my deposit my truck i drove daily to work out of and personal. General Motors would not help I called the. First. Then I was frustrated called my insurance they started a claim and low balled me now I lost 2 months of work bills stacked and low ball price on what the offer was) and haven-??t gotten one yet. Called gm back they said I had an active claim they woundenr help it-??s there defect I lost my job my mind etc on this. Two investigators state the same thing even there service dept. A gm service dept said the same thing. No warning indicators at al I will never buy another truck. The safety issue is people driving around not knowing. The 2500 and 3500 have them. Looked it up the plant that made my truck left the parts for manufacturing outdoors they got wet. It-??s on the internet people r gionbg to get hurt. Lucky I was outside when my was on fire. Please help on the matter. Thank u
The contact owns a 2021 GMC Sierra 1500. The contact stated that when pulling a trailer with electric brakes with their vehicle, a warning light stating to check the trailer would illuminate on their instrument panel. The warning light would also state that the electric brakes had disconnected and then reconnected shortly after. The failure would occur on a consistent basis. The main control computer system in the center where the radio is located would flash the message that the trailer brake gain not been recalled. The contact contacted the dealer who confirmed that the computer system was known to have an issue due to the interference between the electric brakes and the LAD lights on the vehicle, however, there was no recall. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 21,000.
- Orange, TX, USA
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- Okc , OK, USA