This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving 40 MPH, the message that the tailgate was opened was displayed, and the contact became aware that the tailgate had opened. The contact pulled over to the right side of the road to close the tailgate. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The contact stated that the VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). The manufacturer was notified of the failure and opened a case and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 41,000.
The contact owns a 2021 GMC Sierra 1500. The contact stated while the vehicle was parked and turned off, the electronic rear tailgate door erroneously unlatched and opened. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 58,000.
The contact owns a 2021 GMC Sierra 1500. The contact stated that the inner tailgate door failed to open while pressing the release button. On several occasions while pressing the release button, the inner door would lower down. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 45,000.
- Durand, MI, USA
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- Greenwood, IN, USA