This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Back window frame crack led to water intrusion which flooded electric module controlling speedometer and adaptive settings. Extremely unsafe driving with faulty electrical components unknown to me. Insurance and Dealership told me this is a common GMC occurrence. Cost is near $10,000 to make truck drivable.
i was stopped at a red light and when the light turned green I accelerated and the vehicle shut off and then came back on. when the vehicle came on i had a service esc light and a system break failure warning telling me not to exceed 62mph. i made it back to my house driving with extreme caution. the breaks were very delayed while driving.
The truck stated to have the check engine light on, by the time that happened the brakes were hard to step on it and the steering wheel hard to turn, I had been asking to GMC superior of Siloam springs to check the truck because, got scared while I couldn't make stop the truck while on traffic, but they don't had open appointments for that day or the other following days, so a week after they got one and I missed because my work, I set another one at GMC on Springdale but they want me to charge me whenever the truck has an extended warranty, so I told them to leave it like that so finally got another appointment at Siloam springs location but while driving down there the same thing happened all the light on warning messages on the dash board start showing up and the brakes were hard to step on it and the steering wheel hard to turn, I got told them what was happening, about and how exactly happened. That day after 30 minutes I got a call saying that it was fixed I still asked if they were sure he said yes, the next day I almost crashed with a neighbor at my work place because I couldn't stop the truck, so today I took back the truck and the guy at the desk told me that they may just erase the codes and don't really checked what was wrong, I'm just filling this report because even if I got full coverage on that truck, I'm not gonna be responsible if I'm involved in an accident.
I investigated and Unintended Acceleration crash that occurred on 8-9-2021. The vehicle had just left a body shop where it had repairs to the left front of the vehicle near the ECM. The driver reported the vehicle would not slow down. He face timed a witness and showed her his foot was on the brake and not the accelerator pedal collaborating his statement. The 2020 GMC accelerated to 93 miles per hour crashing into the back of a Cadillac Escalade. Upon impact the fuel tank of the Cadillac exploded igniting both vehicles on fire and burning a fed-x truck that was folded in half from the sever impact. The EDR report stated the brakes were applied fully for a full 5 seconds prior to the crash while the vehicle was still accelerating. The accelerator was reading a constant 57% during the lead up to the crash and the brake rotors showed heat related glazing from excessive braking. The engine torque was also at 1023NM leading up to impact collaborating Unintended Acceleration further. Based on the evidence gathered my opinion is there was a short in the components in the left front of the vehicle most likely the ECM harness that caused the crash. It is unknown if the damage was caused by the previous crash, the body repairs or a manufacture defect at this time. The radiator had also just been replaced so moisture could have contributed to the malfunction. If moisture shorts APP-1 to APP-2 the safety systems can fail to detect a single fault because it causes redundant faults
Issue 1: Front left sensor(s), after a rain, car wash and now after an oil change, continuously vibrates the drivers seat and the red light warning stays lite indicating that an obstacle is located near the left front of the truck. This has happened on several occasions and after a time both indicator stop. Issue 2: When traveling on a freeway, twice now, the cruise control suddenly disengaged or decreased mileage, as if it had detected a vehicle in front of us. There was no vehicle within a quarter mile of us front or back, nor any vehicles on the side. No debris in the road either. Usually when the adaptive cruise is set and detects something in front the icons on the dash turn orange and starts to flash. That didn't happen, rather the cruise icon changed to blue in color and the truck slowed. This I would consider a safety risk. Both instances (December 2020 and April 2021) have been reported to a dealership and noted in a file. When the customer care person attempted to get malfunction codes, nothing appeared to be wrong with the vehicle.
- Lake City, FL, USA
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The vehicle has made "panic stops" at highway speeds 5 times when using adaptive cruise control with no input from driver or surrounding environment I.e.. clear road, no traffic, sun or no sun.
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- Arbuckle, CA, USA