This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Found improperly installed rear seals. The truck leaked oil and had to be towed to gmc dealership in Monahans Texas to be repaired. 1 month later the truck leaked oil again.
Rear main oil seal failure causing truck to lose all oil, leaking all over truck, trail leading to drive and garage; possibility of engine seizing up while driving causing an accident, confirmed by dealer, covered by warrenty, is a known issue, no warning lights, messages, or other symptoms of problem, NHSTA has issued a bulletin for this problem
On Saturday, May 22, 2021, My wife was returning from fairgrounds in Waxahachie, TX. She remote-started the car, and the vehicle started. As it started to rain and was getting muddy, and the grounds are in a grass field (No large rocks, hills or debris to climb as it's cleared land), she shifted the vehicle into 4wd high incase the field was slick. She started to drive and received several warning lights, "Service ESC, Service traction control, brake light warning and check engine light". The vehicle also had a noticeable wobble to the wheel and felt off balance, jerky, and had speed limited. My wife turned the vehicle off and back on and some of the lights went off, and the vehicle did not lurch or wobble anymore. The vehicle had a tire changed at the dealer the day prior, so I am unsure if that tire change is related or not. Now the vehicle shows an alert "check engine, service emissions system". I am having the vehicle towed to the dealership tomorrow for diagnostics. All lights except the check engine light have since turned off since powering off the vehicle.
At about 3500 miles lifters on two cylinders colasped. Took to dealer that dealer had three weeks but fixed it. 1500 miles later at 5036 miles it happened again on a different cylinder. Number 8. the first time it was 3 and 5. the first time the dealer replaced all 8 cylinders. So cylinder number 8 was new as well. GMC has said there is nothing else that can be done to fix the issue. The second dealer service manager states that he would not trust it either to go any long distance. Also stated that they have put 3 sets in to one vehicle before. As an ase master certified technician I find this disturbing. I also was a GMC, Pontiac, Oldsmobile master technician. This is unexceptable for GM to think this is ok to take people's hard earn money and not fix there issues or make it right. I owned a 2014,2016,2018 Silverado's that had no issues what so ever. To make things worst GMC road side assistance forgot about the truck broke down in 7 degree weather with 35 mile an hour winds. For over 24 hours and several calls back to finally get a supervisor to speak to. Two dealers say that it is unacceptable except the current dealer that is dealing directly with GMC. Anyone can do a search on GM truck lifters collapsing and you immediately overwhelmed with info. It is also disturbing that a dealership service manager says we could put a new engine in and the same thing could happen. That to me is poor quality control and poor customer service. I have always been a GM enthusiasts but this will be my last one. Horrible customer service and do not build a good product or stand behind it. GM should be ashamed of there fall from grace. This all happened just driving once to work and once hauling a atv on a trailer.
Within 3 months (<4000 miles) from purchase vehicle began sputtering with hesitation, and ticking noise from engine while in motion followed by multiple alerts posting on driver display. Vehicle displays loss of power, and struggles to keep up with traffic. Check engine light flashing followed by constantly staying on, service ESC system activated, service parking brake, and steering assist reduced drive with caution lights all activated during this episode. Dealer worked on vehicle engine ( and completed on or around 1/08/2021), and replaced lifters, and oil control valve. On 01/13/2021 noticed that vehicles lane keep assist is now working sporadically, will not activate consistently when vehicle veers off the properly marked lanes on high-way/roads, and inconsistently alerts driver while in motion. The lane keep assist is suppose to correct steering, but this does not happen consistently. The collision alert system does not activate or work correctly. Noticed while driving that vehicles in front are not detected correctly, and informs the driver they are within safe distance (green this suddenly changes to yellow). In addition when vehicles in front apply brake, the collision alert system does not alert as it is supposed to, it stays in green even at extremely close range. Safety mechanisms don't appear to work correctly, and detects items that are not present. Noticed that vehicle detects lanes even on unmarked roads, and the front pedestrian alert system activates sporadically even if no pedestrians are in front of vehicle while driving. Concerned about safety features leading to hazardous driving conditions.
- Los Fresnos, TX, USA
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There is no way to permanently disable the auto start stop on the vehicle. Several others have complained about this, no response from GM. There needs to be a firmware upgrade to the ECM to allow the owner make the decision on if that is enabled or disabled. On mine, I have to push a button each time I start the engine to disable that. Some GM vehicles don't have that option.
The contact owns a 2020 GMC Sierra 1500. The contact stated that the vehicle push start button and key fob failed to start the vehicle on first attempt. The contact stated that the vehicle started after severals attempted. The contact stated the failure occurred intermittently. The check engine warning light illuminated. The contact stated that on his way to mckenzie Buick-GMC dealer, 6500 caroline St, milton, fl 32570, the check engine warning light was not illuminated, the vehicle was diagnosed and the contact was informed that a failure code was not found. The vehicle was not repaired. However, the contact called back the same dealer and informed them that the failure recurred. The vehicle was not yet taken back to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 86.
Vehicle equipped with L87 6.2L. At 197 miles engine suddenly ceased operating and would not restart. This occurred while stopped on private road. Vehicle had to be towed to dealership where they found P0300 and diagnosed broken #4 cylinder exhaust valve spring.
Parked truck for one hour, engine off. Came back and upon startup, received multiple errors that power steering and ESC required dealer attention. Brake pedal would depress to floor. GMC Sierra 1500 elevation trim
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- Kermit , TX, USA