The contact owns a 2019 GMC Sierra 1500. The contact stated while her husband was driving at an undisclosed speed with her in the front passenger seat, he noticed that the vehicle in front of his had stopped. The contact stated that her husband immediately depressed the brake pedal, causing the vehicle to forcefully stop. The contact stated that the front passenger's side seat belt pretensioner failed to retract, causing her to hit the back of her head against the headrest. The contact stated that she sustained neck injuries but did not seek medical attention. The vehicle was taken to the local dealer, where it was diagnosed, but the failure could not be determined. The vehicle was not repaired. The contact stated that the failure had been recurring. The manufacturer was not notified of the failure. The failure mileage was 73,833.

- Scarborough, ME, USA

You can constantly feel a bump, clunk & transmission slip when going from reverse to drive. This is dangerous as I was pulling a small boat and it came off the hitch hitting the trucks tailgate and causing damage to it. This will happen seconds after drive is already engaged. After 3rd time I took to dealer the mechanic gave me a GMC memo that states that this is normal for this model truck to do this. Mechanic stated GM has known about this issue for years. Are you kidding me ? sounds like poor engineering. I was never told this would happen pre purchase or I would of never bought the truck. Have had constant problems with this truck since I bought it. Have had the seat belt pillar cover fall off 3 times dealer says they will change seatbelt, waiting over 2 months and no parts or repair. I have a warning to service brake pad sensor monitor. Took to dealer and they say they can't get parts for it yet because GM is on strike and have been waiting for parts and repair for over 2 months. Have had a steering wheel column warning also. Dealer blames everything on software issue. My diagnostic report each month states truck is in perfect order even though I have had a warning light for over 2 months !!!!! now there is a recall for the seatbelt pretensioner that it might cause a fire ! what a piece of junk this truck is I tried to support the american economy by buying an american truck and look what I get ! I should of bought a Toyota Tundra !!!!!!!

- Doral, FL, USA