This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
What happened: the air bags failed to deploy during a crash. Question: What component or system failed or malfunctioned" Answer: air bags, automatic emergency braking, forward collision warning. Question: Is it available for inspection upon request? Answer: yes Question: How was your safety or the safety of others put at risk? Answer: driver-side air bags failed to deploy upon a rear-end collision with the vehicle to my immediate front @ 40 mph. Question: Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: No. It currently is at a repair facility as of this morning and it-??s apparent that the air bags did not deploy. Question: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No, and not to my knowledge since turning the vehicle into the repair facility this morning. Question: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Answer: None. No previous warning lamps, messages, or symptoms. *NOTE: I have dash cam video of the collision in my possession.
Traveling at 68mph, a deer jumped in front of me and I struck the deer hard enough to cause radiator to dump the fluid onto the road. Seat belts locked and the airbag system fired. Smoke filled the cab and the computer registered as airbags deployed. But there were no airbags physically come out into the vehicle.
Steering freeze up on me son hit an electric pole head on rolled over few times. The front air bags did not deploy and the left back tire was deployed with the rotor. This happened out of the city limits coming into town.
The contact owns a 2019 GMC Sierra 1500. While driving 45 mph, the contact crashed into a deer. The air bag covers detached, but the air bags did not deploy. There was smoke detected inside the vehicle and the service restraint message was displayed. The contact stated that the hazard warning indicators were illuminated. There were no injuries and a police report was not filed. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The manufacturer was contacted and provided case number: 9-56540909990. The vehicle was not diagnosed. The failure mileage was 6,000. The VIN was not available.
- Luther, OK, USA
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- San Antonio, TX, USA