This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2019 GMC Sierra 1500. The contact stated that while driving 25 MPH, there was an abnormal sound coming from the rear of the vehicle before the vehicle jerked forward. There was no warning light illuminated. The contact was able to pull over on the side of the road. The contact also stated that the radio would turn on, but there was no image on the screen. The contact took the vehicle to the dealer; however, no cause for the failure was found. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer covered under an undisclosed Customer Satisfaction Program. The contact stated that the abnormal sounds and failure persisted, and the manufacturer was contacted again. The vehicle was taken to the dealer and was diagnosed with a misfire and that the brake lights needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 42,000.
The truck engine experienced catastrophic failure while driving at 30 MPH. There was no warning or dashboard indication problem prior to the failure. Loud ticking noises were coming from the engine compartment just before full power loss while driving. The vehicle was towed to an independent mechanic. The mechanics found bent valves, damaged pistons and connecting rods. The mechanic replaced the the engine with a GM Longblock. The cost of this repair was just over $10,000.
While driving the vehicle, had a sudden -??thud-?? from the engine compartment and immediately started getting error messages on the dashboard. When the codes were pulled, it said a misfire from cylinder number 8. The initial shop it was taken to was unable to diagnose the problem and referred me to the dealership. Upon inspection at the dealership, they stated that the camshaft and all the lifters needed to be replaced. The vehicle is still at the dealership waiting for this to be done. Upon doing some research, I have found that lifter issues are a very common occurrence in these vehicles. I was reading this morning about the investigation that the NHTSA has started into issues with the L87 engine, which my vehicle has. If the investigation is concentrated on another issue, I would recommend that the lifter issue gets looked into as well. There is no reason that a vehicle with just over 100,000 miles and has had all the oil changes done on time, should suffer a failure like this that costs thousands so dollars to fix. I apologize for not including videos of the issue, I can-??t save the ones that the dealership took. Please feel free to contact me if you need any further information or if I can be of further assistance. Thank you.
So August 29, 2023, at 46,000 miles, my engine failed completely with no warning or anything, while driving to work, was at the dealership until October 4th. Then December 10th, 2024 with 83,000 miles my engine failed again while my little brother and I were driving home late that night, on the highway at 70mph, suddenly losing power, causing us to be stranded on the side of the highway at 2am. Has been at the dealership since December 11th, with no eta in sight, and we're at 36 days and counting. A spac case was opened to escalate getting a part. This truck has been a problem and I want to get rid of it as its a safety hazard to myself, family members, and other on the road. GM customer service has also been giving me a runaround as well.
- Davison, MI, USA
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Engine failure with no prior warning 11/21/2023. We were on the highway. Truck made some noises and hesitated and stalled within 2 minutes. Thankfully, there was an off ramp and we were able to roll into a gas station. Had it towed to a GMC dealer. GMC dealer confirmed engine was blown. Dealer confirmed it's a known issue.
I was driving and my vehicle started to give me warnings to pull over due to low oil. When I safely pulled over and check. the engine oil cooling line was detached from crimp joint and leaked all the oil. Called the tow truck and took the truck to the dealer (Charles hardy chevrolet in Dallas GA) And they telling me that the engine is locked and it need to be replaced. There is a recall for the part but they telling me that my vin number is not part of it. Even though is exactly what the recall said it would happen
While driving the transmission lurches forward when I give it gas after slowing down or when I come to a complete stop. Also it makes a shuddering type noise randomly when driving and it feels like the truck is about to shut off. These issues happen on multiple occasions.
2019 GMC SIERRA 1500, Fuel Injectors. This was a recall back in April of 2021. My vin is not on the recall list but am having the same problems. While driving the check engine light came on alone with no power check abs system and parking brake.
Right lifter went out & damaged the CAM Shaft which in turn damaged the engine The vehicle has been sitting at the dealership since August 1, 2024 & confirmed on August 9, 2024, stating that a new CAM shaft would need replaced or a new engine, which ever we choose. NOTE: Vehicle only has 40,298 miles on it I was driving to work on August 1, 2024, service engine light came on & was blinking & the breaking system lights came on, this was the only warning that I received.
The engine of the vehicle malfunctioned. The vehicle is available, but however it was taken to a certified dealership to be repaired. My safety and the safety of my three nieces, who were in the vehicle at the time, were put at risk as the vehicle all of a sudden staled in the middle of the Interstate while driving at 75 miles speed rate. The dealership repaired the vehicle by replacing the engine because the camshaft was scored, one of the lifters had failed, and a pushrod was bent. The only warning lamp/message was at the time of stale which read service ESC, Service parking break, and there was a third message but could not remember. I have only had the vehicle for sixteen months. The vehicle was taken in for it regularly scheduled oil changes and tire rotations. There were no issues or warnings prior to the engine replacement which cost me $8623.
2019 GMC Sierra 1500 SLT. Truck would not start on several occassions. By playing with brake, shift, and steering wheel truck would start again., Also would show warning notices, last one being {engine oil low-add oil}, even right after I just had the oil changed. This last time it would not start I paid to have my mechanic come to me to check it out. He tested a lot and thought it might be the starter so I then had to pay to have it flat-bedded to their garage. What he finally found was a BUNCH of wires worn through in a major wiring harness. It was caused by the wiring harness being next to the steering knuckle and the steering was wearing through the wires exposing bare wires. The mechanic and I see this as a major safety concern and a possible fire hazard. He has told me others have had similer problems. I believe this should definitly be a safety recall for these vehicles. My mechanic states that a new wiring harness olone is about $1500 plus a LOT of labor to install it. I do not believe that I should have to pay for a defect in GMC building this truck I have a picture of this mess of wires if you can help me with this. Don't know how to upload the photo I have but would gladly send it to you, Please respond back to this. Thank You Dennis Dorn
Check Engine Light came on while driving system scan states misfire cylinder 6 but resulted in the lifter being damaged as well as the cam shaft on a vehicle that has 108,000 miles. Prior to this I reported multiple times that it seemed that the transmission would slip and stuttered when on a incline and put in reverse. I was told it was a computer program issue and was charged for a software update which obviously did not fix the issue but ruined the engine.
Driving on the highway coming home from brother in laws house and the truck suddenly popped check engine, brake service and ESC lights came on dashboard while engine power was reduced causing sluggish performance. Made it home and put a scan tool and pulled a cylinder 3 misfire. Replaced spark plug and confirm it-??s not an ignition coil problem. Brought to dealer and was confirmed the DOD lifter failed in other words AFM. Overwhelmed and couldn-??t do anything but to pay and get truck back to working order told go ahead for replacement of parts for nearly $6k.
Complete system failure while driving. Lost control of vehicle, no breaks. Had it brought to dealership. Lifter failure and bent rod, top engine failure which caused everything to malfunction. Vehicle has 88K miles on it. This is a defect. We had taken it in for the ticking problem in the past and they did nothing for us. Everything is documented. We are afraid that bottom half of engine was compromised. Do not feel safe driving this vehicle anymore. I do not want it to blow or lose control of vehicle again. This is a known issue and must be addressed. There was a service bulletin put out for my engine and there is an exact part by part that needs to be replaced, however GM is unwilling to listen to us at this time. Please look into this because this will happen to more and more consumers. This is very scary. What is the cost of a life?
Engine oil cooler line crimp connections are not properly crimped and leaking oil whether the truck is operating or sitting off. It also appears the flare or threaded connection has failed. I went to the GM dealership who said my truck wasn-??t part of the recall but my lines are very clearly the same affected parts and would not be available for repair under the recall. I suspect there are other trucks like mine that were missed in the initial recall. I had the lines inspected at another repair shop but all the GM oil cooler lines were unavailable and no back order was permitted. There have been no warning lights for low oil pressure yet but the worst level I have seen so far was only 3 of 8 in quarts in the oil pan. I-??m afraid of the lines blowing out on the road and causing a total uncontrollable engine failure and oil slick for other drivers.
With only 89K miles on my vehicle I-??m having to replace 13K dollars worth of parts due to a known issue with the 5.3L V8 engine with the AFM DOD system that GM hasn-??t fixed and refuses to help cover the cost cause I-??m outside my warranty. I feel they need to extend the warranty miles and time frame due to the common occurrence of this issue
A D V E R T I S E M E N T S
- San Mateo, CA, USA