This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving down the highway at 70 MPH, the transmission slammed into gear and the engine died. A message appeared and said shift to neutral and press the ignition button. The check engine light also appeared. This had been a problem that first appeared at 48,000 miles. I was told that GM recognizes that there is an issue with the transmission, but that it would not damage the vehicle so it is not able to be repaired under warranty. The dealership advised that I should change the transmission fluid, so I did. The transmission continued to slam into gear thereafter. Fast forward to 55,000 miles where the truck completely died. The engine would not start and the truck had to be towed to a dealership. The next day the dealership told me that they had figured out the issue and that it was related to the fuse box and the ignition. I picked up my truck the next day, and drove less than a mile before the engine died again. I sat at the dealership for 12 hours and they had another answer for what was happening. They said that the shift lever was damaged and it was not allowing the battery to recharge. I live 400 miles away from where the truck broke down. I had to rent a vehicle to return home with my family from a trip. I now have to drive back to my truck in another state, and pay for the 12 plus hours of diagnostic work at $140 an hour as well as the cost of the part and the time to install it because the dealership stated that this is not covered by any warranty. I see that several people are dealing with a similar issue and I am frustrated that no one is willing to help us right this wrong. My grandfather worked for GM his entire adult life, and I will never own another one.
When driving my truck I lost all power steering got notifications to service abs in 7 days, service esp, and service power steering as well as a stability at light being on. Could no control my vehicle, restarted the truck 4 times, and it disappeared, garage could not pull any codes. This is VERY unsafe!!!!!! And has been issued a recall in past models and years. I could have been killed, for a problem the GM is aware of and have not issued a recall yet.
Last Weekend was taking the kids and my brother and his son fishing, so 2 adults in front seats 3 kids on the backseat. Got my boat all hooked up and we're off. About 2 miles down the road the truck rebs up really high and then bottoms down hard on the RPM's. As soon as this happens all lights and instrument cluster goes crazy. Check Engine light on, Parking Brake Light On, Traction Control Light On, And I'm sure I'm forgetting more. The Cluster states ESC failure drive with caution, Do Not Exceed 43 miles per hour speed limit Brake Failure and So on. I have since found pictures pf the exact same thing that happened to me that morning and will provide. Needless to say I have no brakes and have a 19 ft bass boat behind me. All I could do was let off gas completely and push brake pedal all the way to the floor and pray that it stopped. Good Lord willing it did. Pulled over asap and killed truck, let sit a few minutes while I assessed the situation and cranked it back up. All lights and brakes were fine. Has not done it since but I only drove to dealership to find out the issue and 4 days later still no answer. Its a 2019 with only 26000 miles, and has never had 1 issue before this
While driving on a two lane road I proceeded to pass a slow moving vehicle, after accelerating from 45 MPH to 60 MPH my Check Engine light, Service Electronic Stability Control (ESC) and Service Electronic Brake System lights illuminated on my display. My RPMs increased before shifting gears and I noticed a significant loss in power. Thankfully there was not an accident when the incident occurred; however, if an oncoming vehicle or bad weather it could have been a different outcome. I took my vehicle to a GMC dealer to diagnose the issue where I found out my lifters for my valves are bad and my fourth cylinder is inoperable along with a bad CAM. A new vehicle at 65K miles on it should not be having mechanical issues that can pose a danger while driving, putting others and my safety at risk. GM needs to reevaluate the products and materials their using to build engines to ensure there are no flaws starting with the valve lifters.
i started the vehicle messages popped up stating service power steering drive with care, esc drive with care. at that time i had no power steering and the brakes were spongy. i then drove a short distance stopped turned off the engine and restarted with the same issues. drove home on the next day everything had reset. i then went and set a appointment with the dealer, they found nothing wrong no tripped codes nothing.
On 6/24 I drove my 2019 gmc Sierra denali truck 2 miles to the store was in there 10 minutes come out to start it and a ESC service warning message appeared then another message appeared say service power steering drive safe then my traction light came on then my trailer light I tried turning truck off then waited 2 minutes pumped brakes started it again same messages appeared I called my husband to tell him I said I will try to drive home as I preceeded to put in gear and back out of parking spot I lost my steering it froze up then lost my brakes I immediately put in gear turned off called husband to come get me as I was waiting I tried to start again when I did all messages were gone and I had steering as well.as brakes but at this point I was a an emotional wreck we just had a horrific scare in same truck on a major interstate my husband completely lost brakes and almost wrecked only to find there was a brake module reprogramming recall on the truck we had not been notified by mail yet so now this if I was driving on main road this could have been fatal so my husband called and dropped off vehicle on 6/25 told them every detail they said they call when done so on July 6th was told truck was ready when he arrived they handed him our keys and invoice said have nice day my husband got to truck read invoice only to find they did nothing to truck he went in to service said why isn't it fixed they said because no codes come up but if it happens again bring it back my husband said what if im driving it and it happens this can cause a fatal accident the service Mgr said just bring it in so he said so if my wife gets callhet husband was killed along with another family because his steering and brakes failed your going to tell her sorry for loss truck had no codes is now we have a truck we paid $58500 that is unsafe to drive i refuse to put my life or others in jeopardy im an emotional wreck I spent 2 days sick with worry can anyone help with guide us to some help
Transmission feels sluggish and jerks. When coming to a stop feels like your being rear ended. Stereo system freezes and goes silent no sound what do ever
1st time engine check light came on had brake control updated. 2nd did auto start and after that truck will not start. After 3 hours can start the truck but brake control traction control ABS were off. Engine has reduce power. Dealer updated the truck and check battery. 3rd time truck will not power on. After jump starting the truck it pops up all of previous message. And running board keep popping in and out and truck will still drain power ebven when off.
Dam truck its on park but keeps displaying a message saying shift to parck, ,,, took to dealership they couldn't find the problem, they asked to start by changing the shift to park handler and '''will go from there '''that's what they said, worse truck I ever had, ,,and all this started right after 36000 miles, ,,
Excessive brightness at night on back up camera when putting truck in reverse. Glare is so bright, I can't see anything in camera or my outside rear view mirrors. I have actually gotten out of my truck to make I am not going to back into something or someone. When it is raining at night...forget it, you just guess what is back there and hope for the best. I hang a towel over it now when I back up at night, it is a $60,000 truck...wow.
2019 GMC Sierra. Consumer writes in regards to issues with the infotainment system. The consumer stated infotainment screen independently changes to different modes. While using the cameras, the infotainment screen independently switches views. The touch screen was faulty. While driving, the camera would independently activate. The dealer and manufacturer were made aware of the failure but, could determine a fix. The phone feature randomly makes calls to stored numbers. The volume would independently reach maximum volume. The consumer was unable to turn the volume down manually.
On June 2, 2020, my vehicle was in the driveway and caught fire. I'm not sure how it started. I heard a loud boom and went outside and saw my truck fully engulfed in flames. I purchased the vehicle on 11/15/2019. It had only 4015 miles at the time. The vehicle was stationary. The last time it was driven was at 4:00 pm on June 2nd and at 9:58 pm it was on fire.
The contact owns a 2019 GMC Sierra 1500. The contact stated that the electrical system in the vehicle was defective which caused delays with several driver functions. He stated that the vehicle would restart while in operation after coming to a complete stop. The contact also stated that the vehicle hesitated and jerked while accelerating without warning. The contact stated that several attempts were needed while pushing the push to start button for the vehicle to start. The vehicle was taken to mc-elveen Buick GMC (117 farmington rd, summerville, SC 29483) on four separate occasion to be repaired however, the failure persisted. The manufacturer was notified of the failures and filed two cases for the failures. The vehicle was not repaired. The failure mileage was 900.
When truck is turned on dash says service ESC brake system and service 4 wheel drive will not disengage from 2 wheel drive and parking brake is engaged and will not disengage and truck will not move. Infotainment screen will freeze up and not be able to change radion navigation etc
Just bought this vehicle and took it to the dealer and they don`T have an explanation but the backup camera malfunctions. This could be very dangerous with young kids and when backing up while picking the kids up from school and at local grocery or department stores.
Transmission slipping turning corners at 5 mph, transmission slip take off at hill stop sign, transmission hard shift 2nd to 3rd gear intermitted and vibration 45 mph to 55 mph
During normal operation, when placing the vehicle in reverse, the infotainment screen intermittently turns blue, flashes, scrolls, or turns black. Often times a message is displayed that reads "service rear camera". also, when driving the infotainment system will turn off, reboot, or turn black intermittently.
A D V E R T I S E M E N T S
- Roswell , NM, USA