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6.4
fairly significant- Typical Repair Cost:
- No data
- Average Mileage:
- 13,200 miles
- Total Complaints:
- 5 complaints
transmission problem
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A D V E R T I S E M E N T S
Have had 2018 GMC Sierra into the dealership prior to 30,000 miles (twice) complaining of hard shifting and truck "shaking" while driving. Dealership dismissed secondary to vehicle did not hard shift or "shake" during test drive and could not identify the problem or did not acknowledge a known issue with the transmission at that time. Vehicle has continued to have this problem off and on over past 18 months but never at a time when it was brought in to diagnosis the issue.
Driving vehicle yesterday and vehicle starting "somewhat violently" shaking while changing gears while driving locally. Very hard shifting as vehicle accelerated. Did research online and it has been a known problem with thousands of complaints from customers with same issue calling it the "Chevy shake." Recommended to have transmission fluid changed and flushed since has resolved the issue in some vehicles. Had that done in which repair shop expectantly found metal shavings in the pan which they said was very unusual and would not be expected for a vehicle with that low of miles and year.
I also noticed that there was a missing bolt never attached on the pan which would not have been able to release on its own. On the test drive, after 2 miles, the vehicle violently shook. The technician was extremely surprised and was not expecting that extent of an issue since it had not been driven before the transmission fluid change. They did diagnostics attempting to do a 'factory reset' if able with that vehicle (that option was not available with the GMC Sierra) and could not do that. Technician recommended an immediate replacement of the transmission since it was not related to the torque converter. Stated vehicle should not be driven any distance due to the possibility of the transmission shifting into neutral unexpectedly and vehicle becoming undriveable.
I received a quote for transmission replacement for a 2018 GMC Sierra with 64,000 miles and I'm not happy about it. Will be going to dealership to speak to management regarding GMC being responsible for the cost of the transmission replacement, secondary to it having been a known problem with these vehicles. GMC is dismissing that it is their responsibility due to it is a defect in the part, not the vehicle while class action lawsuits are pending that they were aware of this part defect when agreeing to use the part for the transmissions in certain vehicle lines.
- Kris G., Powder Springs, US