This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 GMC Sierra 1500. The contact stated that while exiting a parking lot and turning the steering wheel completely to the left and to the right, there was an abnormal sound coming from the driver's and passenger's wheels. The contact coasted to the side of the road and noticed the tires were rubbing on the front suspension bars. The vehicle was not taken to a dealer. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was approximately 70,000.
Now while a trip to which I rolled over 39000 miles, I have a ball joint explode putting my family in danger and causing me to now need that repaired, new tire, and full alignment. I called the local dealership I have used for years and am told to bad at 36031 miles you are on your own as warranty is over and have had to take to Firestone due to safety emergency as it was the closest repair center to where I was and driving any more on this was putting my life in danger. I call in and get the yep warranty is over conversation as well. I then look and find the drivers side ball joint on the 2017 is on national backorder and that this is a known issue with this model and year. Seems there was some sort of issue with quality and there should be a recall put in on this as it is a very very dangerous problem and is happening at an alarming rate. A ball joint shouldn't be exploded like this in 39000 miles on any vehicle. Forums and the repair center I went to said this is a huge issue on this model and year and that the parts are on a nationwide backorder because it is a defective part.
1. the transmission shifts extremely rough from 1st to 2nd gear in parking lots at a slow speed and on normal highway or street driving and experiences the same thing while slowing down to stop 2. the engine has recently been having a awkward shake to it while in ideal after it has been running and warm 3. while backing up and turning the wheel, the front suspension will let out a loud clunk sound and the sound will return when turning the wheels back forward after putting it into drive.
The contact owns a 2017 GMC Sierra 1500. While driving 75 mph, the vehicle vibrated without warning. The vehicle was taken to crest auto world at (603) 356-5401 located on 802 eastman rd, center conway, nh 03813 where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The vehicle was then taken to robertson's GMC truck at (508) 273-2935 located on 2680 cranberry hwy, wareham, MA 02571 where it was diagnosed that all four tires needed to be replaced. All four tires were replaced; however, the failure recurred. The manufacturer was notified and transferred the contact to the NHTSA hotline without notice. The approximate failure mileage was 648.
My new 2017 GMC Sierra vibrates badly at all speeds above 40 mph. The shake in the steering wheel causes my hands to go numb and is a safety issue. I have informed GM of this and had it repaired 3 times. This didn't correct the issue and GM is stating the vehicle is "operating as designed" and will not do any further repairs. It is hard to believe that in this day and age a vehicle is designed to have a constant vibration. This issue has been going on since model year 2014 and GM will not acknowledge or correct the issue. It is going to take someone's serious bodily injury or death for them to look into the problem. Please open an investigation into all GM half ton trucks from model year 2014 through 2017.
A D V E R T I S E M E N T S
- Jacksonville, FL, USA