This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 GMC Sierra 1500. The contact stated that on several occasions while driving at low speeds, the brake pedal was depressed, and the pedal remained on the floorboard. Additionally, the vehicle failed to slow down as intended. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
The contact owns a 2017 GMC Sierra 1500. The contact stated that while coming to a stop at slow speeds, the brake pedal was depressed; however, the brake pedal felt spongey, causing the braking distance to become extended. There were no warning lights illuminated. The contact learned of NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) and linked the failure to the recall. The dealer was contacted, and it was confirmed the VIN was not included in the recall. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 60,000.
The contact owns a 2017 GMC Sierra 1500. The contact stated while parking at 5 MPH, the instrument panel went black intermittently. The brake pedal was firm and had failed to operate as needed. The brake pedal was pushed to the floorboard. The service brake assist warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle was diagnosed however, the cause of the failure was not found. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 48,000.
The contact owns a 2017 GMC Sierra. The contact stated while driving and coming to a stop, the vehicle lost braking functionality. The contact had to desperately depress the brake pedal for the vehicle to come to a complete stop. The vehicle was not diagnosed. The manufacturer was contacted and stated that the vehicle was previously serviced under NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) and offered no additional assistance. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 46,000.
The contact owns a 2017 GMC Sierra 1500. The contact stated while driving at slow speeds or parking the vehicle while depressing the brake pedal, he heard an abnormal noise and the vehicle failed to stop completely. The contact stated that the service brakes warning light was illuminated. The contact stated that he continued to experience failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000.
A D V E R T I S E M E N T S
- Louisburg, KS, USA