The contact owns a 2016 GMC Sierra 1500. The contact stated while driving at 45 mph, the four-wheel drive service light illuminated on the instrument panel. As he proceeded driving down the highway, both the service stabilitrak and the no power steering, drive with caution messages appeared on the instrument panel. The contact started losing control of the steering wheel as the vehicle began to sway. The decreased engine power, drive with caution message was also displayed on the instrument panel as the contact cautiously drove the vehicle into a parking lot and restarted the vehicle without further incidence. The next day, the contact drove the vehicle to a dealer where an electrical reboot was performed and the vehicle was returned to the contact. After the vehicle was returned, the contact was driving 50 mph when the failure recurred. The contact continued driving to his destination. The contact returned the vehicle to the dealer where it remained in their possession. The manufacturer was notified of the failure and informed him that there were no recalls on the VIN. The vehicle was not yet repaired. The failure mileage was approximately 72,000. The VIN was unavailable.

- Poughkeepsie, NY, USA

Steering wheel jolts aggressively from the drivers hands. All electronics shutdown, engine shuts down, stabilitrak error & trailer brake on display. These conditions occur at any speed, going straight or turning. 25mph in city, driving 45 mph country roads or when stationary. Very dangerous!

- Medina, OH, USA

Upon starting the truck to warm it up the power sliding rear window with defroster burned components and the left portion of the window shattered, luckily avoiding a fire. It is just like the recall in Canada #N192220470 and also # N192265660. GM already accepted partial blame trying to give an unacceptable amount off the repairs.

- Medford, NY, USA

Smelled electrical burning and then seconds later the driver side of my rear window exploded into pieces with a loud bang.

- Derby, NY, USA

Started truck. No radio, backup camera, nothing on screen. Also no blinker sound. All came back on after disconnecting and reconnecting negative battery cable. Before this happened, the radio had reset itself 4 other times and I had to reset clock and radio stations. GMC has had this problem with other vehicles.

- New Auburn, WI, USA

While making turns the vehicle intermittently stalls, losing all control of steering and electrical components. When it stalls there is no steering control whatsoever and the vehicle does have brakes, but slow to react.. restart the vehicle and the computer system slowly resets. This has happened 5 times in the last2 days. Taking the vehicle to the dealership as soon as they have an opening.

- Crownsville, MD, USA

Vehicle was remote started- rear defrost turned on automatically due to outside temperature. Rear defrost overheated and shattered rear power sliding window (RPO A48) while stationary. Burning smell was noted. GM claims my VIN is not associated with special customer satisfaction program N192265660.

- Sioux City, IA, USA

My truck was parked at a business. I started the truck after being inside for about 10 minutes and started to smell an electrical burn/shortening. I turned the truck off, told my wife to get out and I popped the hood. By the time she walked to the back and me to the front, the rear window behind the driver shattered, sending glass inside and outside the vehicle. After opening the doors for a few minutes, the smell was gone, since I work with electronics for work, is normal for the smell. I think it was defroster and/or the sliding rear window wiring. This happened on 12/03/2019. I had escalated this up General Motors customer relations and after level 2 was told it was not their issue, even after I referenced the Canadian recall for this very issue. The truck, per my service writer todd, has since been recalled but I cannot find anything anywhere. My truck is still at the dealer, woody Buick GMC, naperville, il and has not been repaired. That's also why I can't send a photo.

- Plainfield, IL, USA

5 minutes after starting my truck, I was driving on a side road, to work, with the rear window defrost on, when I heard a hissing sound then started to smell something burning, from behind me. I look in my rearview mirror and saw smoke coming from above/behind the passenger seat. I quickly pulled over, jumped out and as I was looking for the source of the smoke, I saw sparks jump from the rear window defrost then "bang" like a gun firing: The rear driver's side passenger window shattered. The air temp was 3F. I immediately drove to a Chevy/GMC dealership 4 miles away. They told me to report to the GMC customer care line. No mention of a recall was made to me. Though it appears there is one. If someone had been sitting in the back seat, infront of the window, I do feel this may have caused them harm. ## VIN passed ## GMC 2016 ##

- Victor, NY, USA

On 02/12/2020, I was turning turning to park in a parking spot at work when the radio and other electrical components shut down, and the steering wheel jerked in the opposite direction. I temporarily loss control of my own steering wheel. This occurred 3 times while trying to park. In addition, a message about stabilitrack appeared. It is well known that GM has recalled over 1,700,000 vehicles with this same power steering issue stating that owners will lose control of the steering wheel, increasing the risk of a crash. See NHTSA campaign number: 18V586. GM's own number for this recall is 18289. However, GM has only included certain vehicles in this recall, mainly 2014 and 2015. My 2016 GMC Sierra 1500 is currently not included in GM's recall even though the same power steering problem is occurring. According to a notice published with the nhtsc, the trucks may experience a temporary loss of electric power steering (eps) assist followed by a sudden return of eps assist. The issue, GM says, occurs typically during low-speed turning maneuvers. If eps assist is lost and suddenly returned, the driver could lose temporary control of the steering wheel, increasing the risk of a crash. GM says it first became aware of the issue in Feb. 2017 after receiving customer complaints related to loss of eps. Tests conducted between April and may found that some of the vehicles contained electrical issues that could cause loss of eps. The carmaker was to contact affected owners & dealers will perform a reflash of the eps module software. GM stated that newer vehicles contained recalibrated software and will not have this issue. GM is incorrect in it assessment since I have just experienced the same power steering issue in my 2016 Sierra, & now the dealer does not want to repair the issue since there is no GM recall on 2016S. There is definitely a problem with power steering on 2016S.

- Milton, FL, USA

I remote started my vehicle, drove to town, smelt something burning. Rear window shattered driver side

- Isanti, MN, USA

The contact owns a 2016 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed several gauges became inoperable. The driver information system illuminated a code and the power steering ceased. The contact stated that the failure recurred several times. The vehicle was taken to young Buick GMC dealer. (2010 E main St, owosso, mi 48867, (888) 399-4101) on eight occasions however, the technician was unable to provide a cause for the failures. In addition, the contact stated that while driving, the stability trac activated and pulled the vehicle to the right side of the road at 50 mph in inclement weather. An audible chime was heard before the power steering ceased. The brake also failed to operate as intended. The vehicle was taken back to the same dealer but was not diagnosed nor repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was 80,000.

- Brant, MI, USA

Started truck with rear defrost on, loud gun-like sound and smoke came from left, rear window and left window shattered while stationary.

- Maurerotown, VA, USA

Rear window glass on driver side of sliding rear window exploded after using defrost in cold weather while driving on the interstate.

- Palmer St, IL, USA

Remote start on the vehicle does not work sometimes, dic says open and close driver door and the engine light comes on and remain on.I took this vehicle to a technician for diagnostics and computer stated rough idling problem technician clear the engine code.this has continue too happen. Vehicle is always stationary when this happens, I've check around and this is a constant problem for GMC and Chevrolet owners.please look into this matter.

- Hattiesburg, MS, USA

The contact owns a 2016 GMC Sierra 1500. When the key was turned in the ignition, the instrument panel turned black and the engine failed to start. The failure occurred intermittently. The vehicle was taken to an independent mechanic and to prime Buick GMC (1845 Washington street, hanover, MA 02339, (781) 826-8300) to be diagnosed, but no failure code was found. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 27,600.

- Whitman, MA, USA

(1) the truck hesitates and the engine almost shuts off like it's not getting enough gas, it does this for about the first 45 mins. Of startup. (2) the battery has been replaced for the second time and even with a new battery it sounds like it's barely got enough power to start the engine

- Johns Island, SC, USA

Periodically 3 times a week, while driving, the stabiliztrak illuminates and drivability declines, engine check light illums, the gear remains in a low gear without shifting. Turn the ignition off for a couple seconds and it clears and the engine light goes out after 25-35 miles. Sometime it doesn't reset after 3 attempts of turning off and on the ignition. The codes are P0700 a U0100 with others when dealership analyzed. Three times it was in the GMC shop and three times giving back and problem still existed. I recorded on video and gave it to the dealership as proof.

- Hope Mills, NC, USA

Electrical issue causing sound system, rear camera and radio to shut down completely. Issue started 2 weeks after purchase. Vehicle has been service several times but issue has not been resolve.

- Dallas, TX, USA

I bought a new 2015 GMC Sierra 4X4 from bob king auto in wilmington nc with 0 mile's on it very expensive truck. You can't see at night to drive the headlight's the headlight's have no distance to them maybe 25 ft. And no side vision in other word's you can't see the side of the road also if it's raining at night you can't see anything terrible headlights! my truck was like this when we bought it new in 2015 and I have been trying since then to resolve this issue with general motor's corporate in detroit mi. The dealership has tried to fix this problem twice and this made the problem worse. In my opinion GM should issue a recall on these trucks before someone get's hurt or worse while trying to see with these defective headlights.

- Rocky Point, NC, USA