This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After an unexpected battery failure, truck shuttered and jerked violently when coming to a stop. Replaced battery and was driving home when shuttering returned and dropped into neutral as if it was trying to find the gear. Pull over and was within inches of being rear ended as it rolled to a stop on shoulder. Forced to abandon vehicle while waiting for tow truck for safety. Concerns were raised to dealer around 50k miles when something seemed off, but was dismissed with the excuse that it was normal. Now with 120k, I have nothing more than a $45k yard ornament.
My transmission shifts very hard from first to second gear, and when accelerating onto a freeway. It literally jolts the entire vehicle. Recently on two occasions at less than 5 mph it shifted so hard it felt as if I was struck from behind by another vehicle. I-??ve been told by my local GMC service department that it is a -??learning-?? transmission and it-??s learning how I drive. That was their remedy.
Vehicle shakes and shudders. Transmission required to be replaced at 70,710 miles. Dealership said the torque converter and transmission failure is a common event in these vehicles and wasn't covered under warranty
Transmission Harsh 1-2 shift. Under light or heavy throttle. While driving the vehicle on first or second shift the vehicle has a delay to engage into shift making it a safety issue under normal conditions. If shift happens under rain will activate traction control almost making you lose control. Due to transmission not engaging correctly or delayed. Upon slowing down the transmission down gear feels as if someone hit my truck from behind. Feels like whiplash from initial engagement to first and second gear and again whiplash for passengers especially kids in car seats when slowing down. # 16-NA-361 information on Transmission Harsh 1-2 shift. This is the bulletin GMC has put out in response to my hard shift when I took into dealer for repair. It also gives the direction DO NOT Replace any parts for this condition. This issue also began at 40k miles and under warranty Dealer doesn-??t want to fix. At 80k miles even no warranty dealer won-??t fix due to no check engine light on. How can the dealership state they can-??t repair the issue being a safety issue. Or give another options to help fix the issue. Other than just buy a new car and hope it doesn-??t have the same issues
While putting truck into gear the transmission will not engage and will rev up and then take off or when coming to a stop the adaptive shift clunks very hard as if someone has hit you from behind. It will then surge forward without any warning. I have had it in to the dealer several times and they tell me it a know issue but they wont do anything about it.
- Frederick, CO, USA
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When I was driving down the road the transmission just quit working. But I have had ongoing problems of the truck shifting hard and popping out of gear while driving. I have also went to get on the interstate and the truck pop out of gear while merging in traffic now I can-??t go more than a mile or 2 miles and truck quits moving completely. I have to turn truck off then bank on it will drive a mile and do the same thing again which has left me stranded in the middle of the road.
I pulled out in traffic with enough room to accelerate to the appropriate speed and my transmission begin to shutter and slip. My truck would not go! I was afraid I would be struck in the rear. This was the first sign of malfunction. I took truck in that day to Hardy GMC in Dallas GA. They informed me my transmissions was ruined. 84,000 miles. I have never towed anything, except golf clubs suitcases, and family members. It shameful that these transmissions are failing around the country with very little wear on them. I repaired the transmissions at an expense to me of $4,500. The warranty on the original transmission was only 60,000 miles, however, the warranty on the remanufactured transmission is 3 year or 100,000 mile. What a joke. Do the right thing. Back your product.
I purchased a certified pre owned 2016 sierra slt in February and just after a month of owning it a notification started to pop up and chime on my dash stating "SERVICE TRAILER BRAKE SYSTEM". I have had my truck in the shop multiple times after to have this issue repaired and nothing has worked. They replaced the dash GM Genuine Part 84108373 break controller switch and buttons, the GM Genuine Part 23337305 trailer brake control module as well as the 7/4 pin 23404450 GM OEM Trailer Tow Receptacle. Nothing has fixed this issue! when the truck chimes I lose my trailer breaks and this is extremely dangerous hauling a camper weight 6500lbs. I also lose the ability to make phone calls, hear my blinker also the radio. This renders my truck inoperable and a danger to drive.
When placing the truck in Drive, there is a very hard 'clunk' between first and second gear. Additionally, when driving, the truck shakes/shudders, mostly on the highway, but sometimes in town when driving between 25 and 70 m.p.h. The first instance was in March, 2019 whereby the dealer indicated this was normal operation for this transmission. As it seemed to get worse, I took it back and was told the transmission fluid was the wrong type and I had to pay to get it evacuated and changed out, even though this was an error on GMs part.
I purchased the 2016 GMC Sierra new. From the very start I felt there were issues with the transmission. I took the truck in for the shaking, vibrations and clunking in the trans with 5058 miles. Over the next 36 months I had the truck in 7 times and 3 different dealerships to get the trans fixed. Only once did they really do anything where they changed the fluid. I lived with the issues after the warranty expired as GM would not do anything to fix it. Now at 66,000 miles the vibrations have gotten so severe I am afraid to drive the truck. At no point has the truck not had vibrations, only they have increased. And now I have had 2 check engine warnings both dealing with the trans.
-Engine gas consumption states 21 MPG Highway, 17 MPG combined and 15 MPG City. -When I started using vehicle during the first weeks and months the best MPG I could geta at the highway was 18.5 MPG with top-tier gas. -Ever since I bought the vehicle, the gas MPG have gone down around 0.5 MPG. The vehicle feels that it has to use more gas in order to perform the level of task everyday. -The motor oil pump at times moves down from the 40 mark to the 20 mark when idle at traffic light and it starts moving, it temporarily goes to the 60 mark. At other times when idle it stays in the 30 mark. -The transmission is an 8 speed automatic. It has issues shifting 1st and 2nd gear, and at times 3rd gear as well. When driving at slow speeds like in a traffic jam, mall parking, do a u turn or when you slow down at the traffic light and then turns green and you start accelerating again it feels harsh on gearing up and down. -This vehicle has the Active Fuel Management (AFM) system, it turns on even at slower speeds and you feel how the engine and transmission struggle to accelerate, go a gear up and push the vehicle with only 4 cylinders. Like in manual transmissions when you accelerate on a higher gear than the correct one, it takes forever to accelerate and properly change to 8 cylinder and establish the correct gear and ratio. -Even if all 8 cylinders on it it feels like if I am running on a smaller engine. -There was a fix done to the transmission for a valve, but the vehicle still runs the same as before. -There is a knocking noise starting to build in the engine. Best mileage I can get driving the same and gas is 13 MPG combined. -The recent safety recall for the breaks is actually making the breaking worse than before. -My vehicle is 2016 GMC Sierra All Terrain V8 5.3L 4WD Z82 with 36,500 miles on it and is doing all this and its getting worse little at a time.
This complaint follows the same pattern for thousands of vehicles manufactured by General Motors. The specific component is the 8L90 (RPO-5MU) 8-speed transmission. The vehicle has experienced torque converter shudder since the purchase date of 06/28/2016. Numerous "attempts" via TSBs and cover-ups by General Motors has failed to alleviate the common shifting, shuddering, rough shifting, LURCHING out of control along with appurtenant damage to adjacent components and structures within the vehicle itself. The vehicle manufacturer has attempted to forestall remedy at the expense of consumers. It has knowingly violated specific requirements for merchantability of said vehicle. IF SUCH KNOWLEDGE had been in my possession prior to purchase, I would NEVER have purchased the subject vehicle. Damage to torque converter components via polluted fluid and destructive particles caused by torque converter malfunction are situated throughout the entire structure of the named Transmission itself. Valve bodies. Gears. Filters, Fluids and tolerances have all been affected by the KNOWN DEFICIENCY by the stated manufacturer: General Motors Corporation. General Motors has shown neither the desire; nor will, to effect a meaningful and reliable solution to this problem.
Experienced error code of P0307 after vehicle backfired while on highway. Check engine light and stabilitrak lights immediately turned on and vehicle was shaking violently. Immediately took vehicle to an independent shop to have it looked at. After running diagnostics, pressure tests, and bore scope. It has been determined that piston in cylinder 7 is a complete loss and has a 0 pressure reading. From talking with shop owner he said he sees this issue quite often with GM vehicles due to DOD or AFM (active fuel management) that GM has on their engines. I'm at just shy of 67k miles, out of warranty, and needing to replace the engine.
Sudden jerking while traveling at low speeds. This jerking / shuttering happens while traveling forward, reverse, and coming to a stop. Hard shifting while driving. I've never owned a 4x4 before and thought this was normal when I purchased the vehicle. After reading about this it seems like a known problem for Chevrolet, GMC, and Cadillac. Link below for exact issues going on with my truck. https://gmauthority.com/blog/2019/08/tsb-seems-to-fix-8-speed-automatic-gm-transmission-problems/
The transmission failed on my vehicle while going highway speeds. The vehicle shifted into neutral and I was force to pull onto the shoulder. The check engine light came on and would no longer drive without the vehicle being turned off and then back on. It would still repeat this problem over the next 2 miles while I traveled to an exit to get to a safe location. The vehicle was towed to the dealership and inspected. An internal problem was found and the whole transmission has to be replace at about 79000 miles.
The truck shakes on right side, it has done this in the past and was taken into the dealer for repair it worked for a few months then it was back and not it has returned again. it is to the point that if feels unsafe to drive
-Engine gas consumption state 21 MPG Highway, 17 MPG Combined and 15 MPG City. When I started using this vehicle during the first weeks and months the best MPG I could get at the highway is 18.5 MPG with top tier gas such Shell & Chevron during the first 2 years and now Costco brand. Every since I bought it, the gas MPG have gone down around 0.5 MPG. The vehicle feels that it has to use more gas in order to perform. -The motor oil pump at times moves down from the 40 mark to the 20 when idle at traffic light and when it starts moving, it temporarily moves to the 60 mark. -The transmission is an 8 speed automatic. It has issues shifting to first gear, second gear and times 3rd gear. When driving at slow speeds like in traffic jams, mall parking lots or when you slow down at the traffic light and then turns green and you start accelerating again it feels harsh on gearing down and up, like someone rear ended your vehicle. -This truck has the Active Fuel Management (AFM) and it turns on even slower speeds and you feel how the engine and transmission struggle to really gear up and down. Like it never gears and tries to accelerate at a higher gear. Like in manual transmissions when you accelerate on a higher gear than at correct own it takes forever to reach the needed speed. -Even if all 8 pistons are on it feels as if I am running on a smaller engine like a V6 or V4. -The driver car seat feels that move a little like an 1/8 of an inch. -It just feels that something is wrong with motor and transmission.
While driving the vehicle home from work, the vehicle shut down in the middle of traffic on a street while stopped at a traffic light and would not move after attempting to put the truck in "drive". I had to call for an emergency roadside service (tow truck) which towed the vehicle to a GMC dealership service dept. I was told by the service technician that the transmission torque converter has disintegrated and it would cost over $5000 to repair. This vehicle did not provide any warnings (no warning signal displayed on the instrument panel) that the transmission needed servicing. I have owned this vehicle for 3 years. This vehicle needs reviewing for a recall.
When driving I felt a slight shift between 1 and 2. that seemed pretty normal. While driving to the ocean between 50-60 mph there was not shifting, sharking or jerking. Once slowing down to 30-40 mph the rpms go extremely high to 4 or 5. pulling and jerking the vehicle. Happening around 20-30 mph or at 40-50. The vehicle will come to a stop causing traffic disruptions and near accidents. No service or coding have been able to diagnose issue with vehicle.
A D V E R T I S E M E N T S
- Round Rock, TX, USA