This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Truck has something wrong with the Trailer braking system. with no notice it display "Service Trailer Braking system" in the DIC. This will cause loss of brakes to the trailer and make it very difficult to stop with the trailer. Everything functions properly and at a random moment they will just stop working.
Purchased GMC Sierra C1500 new in 2015 from a dealership in Orange County, CA. Experienced multiple issues over the past 4 years with the "Trailer Brake System" Service light and loud beeping which has created multiple safety issues making the vehicle undrivable at times. The last incident was while on a cross country road trip through extreme heat in the Southwest from Texas to California in June and most recently while visiting Orange County. The beeping noise almost caused a couple of accidents as the hands free phone system was inoperable due to the loud warning beeping noise as it went on and off about 50 times. We were required to take several risky maneuvers to pull the vehicle off heavy highway traffic at high speeds to stop the engine and restart in an attempt to reset the warning beeping system without success. The truck was checked in for service on 07.20.2022 at Tustin Buick GMC. Mr. John Boozer, Service Advisor. 714.669.3699. The total cost of repairs is $465 plus car rental of $80. Additional costs in April of 2019 for the repairs included fuse replacement, check of wiring harness and attempt to stop the beeping noise was $150. The defective wiring harness originally installed by GMC when the truck was built will be preserved and is available should your agency request it. Total costs out of pocket to replace or fix this factory defective part is $695. GMC has made no effort to address this issue or offer any recall notices related the failure of the "Trailer Brake Warning System". Thank you for your attention to this matter.
On July 18, 2022 my trailer brakes suddenly stopped functioning ( a few hours from home) Not only did did the trailer brakes stop functioning, but this warning message didn't popped up just one time, it kept coming again and again and again and again, relentlessy chiming and distracting me from driving. it covered my speedometer readout. it prevented me from receiving or making voice commands. the service warning chime also prevented the turn signal from functioning. So for a full 4 hours I was constantly reminded and was unable to receive calls or make voice commands. i absolutely wont hesitate to say the vehicle was not safe to drive in that condition. your vehicle's defect endangered my life. I will not hesitate to say your vehicle was not safe to drive in that condition. Your vehicles defect endangered my life! Lastly, my vehicle did not want to start the next morning!!
My truck has just over 54,000 miles on it. I bought it new and have treated it well. It's my "Sunday" truck. Without warning, yesterday while carrying my wife to a doctor's appointment, as I pulled into a parking space to park... I had almost no brakes. I actually jumped on the emergency brake to aid me in getting stopped. After my wife had gone in for her appointment, I slowly moved the truck around the open areas of the parking lot trying to figure out what the problem was. I checked the brake fluid, looked to make sure I hadn't lost a brake pad or something else weird and found that everything was good. What I did find though was that the only time the truck had any issue was when I was moving under maybe 4 or 5 mph. And in fairness... I discovered the truck did have some tiny (but I do mean tiny) amount of braking ability at that low speed, but to say that the experience was unnerving would be a terrible understatement. Had someone been standing between me and the vehicle I was parking in front of when I experienced this, there is absolutely no doubt in my mind that I would have pinned them between our vehicles, or God forbid, something worse. I don't know what's going on here, but there's definitely something going on with the brake system at low speed on this GMC.
- Dobson, NC, USA
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Trailer brake service alarm. Replaced module under stair tire and dash board. Still in alarm, internet says it-??s a common problem with wiring harness failure. Many others have some problem.
I keep getting a dashboard warning saying "service trailer brake system". from what i have found, this is due to an inexpensive wiring harness being used. It's very distracting and even if i dismiss the error, it keeps coming back up.
Was driving in a parking lot. When driving slow My brakes got stiff and I couldn-??t stop it was so stiff it didn-??t want to stop I had my kids and wife. Scary and unsafe. Told GMC there was a recall they said it was already fixed with my situation. But just cuz you see on the computer it doesn-??t mean it-??s fixed. So they said I got to pay but it-??s in a recall already but properly not reboot right.
The brake pedal gets hard to push down when slowing down and especially when backing up slowly. After looking into some things I'm pretty sure the problem is with the vacuum pump.
at first my brakes began locking up on the vehicle, almost as if they were pumped full and not able to press down any longer, shortly after that the stabilitrack light came on and white smoke began to come out of the exhaust as well as a slight shake in the engine, i immediately turned the vehicle off and parked it, mind you i bought the vehicle 1 day ago and it is already broke down, the issue is with gmc and these sensors they are using they are faulty engine reduces speed and it is not safe to say the least.not only that but had the exact same problems with my Gmc Acadia which i finally got the light to stop going off after replacing transmission, brake pedal position censor, as well as gas pedal position censor, also had the throttle body replaced, Do you all make products that are worth anything, nothing was ever done about the Acadia, the Gmc sierra is a 2015 with 70,000 miles on it this car should not be acting like this please contact me at [XXX] thank you so much for your time, also there are 14 recalls on this year truck yet mine shows that there are 0 recalls to be fixed I am wondering about this as well. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The component that malfunctioned is the vehicle braking system at slow speeds. I first experienced the problem at a restaurant drive thru line. After several stops as the line advanced, the braking system failed (extremely hard pedal) and car kept advancing and if someone would have been directly in front of me ( at a normal distance for a drive thru ) I would have made contact with them at a slow speed. I checked with my dealer the next day and they said that there were no reported problems for this issue on my vehicle. No warning lamps or messages present but it seems to me to be similar to the recall ( N192268490 ) as it only happens at slow speed with repeated application of the brake. There were no symptoms of the problem prior to this incident and it took me completely by surprise. I took the vehicle in to a service facility and they test drove it and said that they did not recreate the failure but I believe that they didn't try repeated braking at slow speed as I requested. I feel that there is a problem and that it only shows up during the aforementioned driving conditions. I have checked your website and the manufacturers and my truck VIN doesn't show up for their computer reprogramming recall but think that maybe it should.
Trailer Brake system warning continues to pop up on my dash along with the chimes. Not sure if this will affect my braking or not, but I pull a 32' camper and am continually concerned about this warning. It happens randomly not just when towing a camper. It has been in to a GMC dealer and they say nothing can be done about it due to no recalls.
The first issue is popping coming from the front end of the vehicle causing a steering issue. This has been "repaired" multiple times with no resolution. Every time the popping occurs which is almost every turn the steering wheel will not turn. The next issue is the radio is causing driver distraction by changing stations and screens not just on the display itself but the instrument cluster as well. The radio has been replaced once due to the fact it was on backorder for 6 months another attempt has not been made. The third issue is the brakes have failed at slow speeds no warning lights were on, they just stopped working in the Mcdonald's drive-through. I had to get out of line to keep from rear-ending the person in front of me. Now, after that experience, the ABS light has come on and the service StabiliTrak flashes on the dash as well as parking assist off, everytime I hit the brakes..
Brakes do not work under slow speeds. Pumping breaks at slow speeds (parking lot speeds) causes break pedal to stiffen and the vehicle's breaks are not responsive. When this happens, I feel what seems to be ABS engaging (break pedal pulsates). The pulsating is only noticable in the break pedal. This behavior seems more prevalent in inclement weather.
Whenever I connect a trailer to my vehicle I will lose all brake pressure when in reverse. It only happens when in reverse and connected to a trailer. I will have to pump my brakes to the floor and there's no braking power. This does not happen when I do not have a trailer connected.
A D V E R T I S E M E N T S
- Hortonville, WI, USA