New 205 Sierra Denali purchased and discovered on the 2nd day that the front seat shake while driving at any speed, Returned to the dealer, no problem found. Kept going back to dealer, told there was not enough air in the tires, didn't fix the problem, Dealer tried to force balance tires, didn't fix the problem, Dealer replace tires, didn't fix the problem. Dealer replaced wheels and tires, didn't fix the problem. Told this is how the truck rides. Went to GM, GM sent out a field after sales person who drove it and said it rides as designed and there is no problem. Escalating to GM customer service. Getting the run around, have an open case but can't get anyone to return a call.
Other owners have also experience this problem, but it doesn't seem to be all trucks. Just want GM to do the right thing.
A D V E R T I S E M E N T S
New 205 Sierra Denali purchased and discovered on the 2nd day that the front seat shake while driving at any speed, Returned to the dealer, no problem found. Kept going back to dealer, told there was not enough air in the tires, didn't fix the problem, Dealer tried to force balance tires, didn't fix the problem, Dealer replace tires, didn't fix the problem. Dealer replaced wheels and tires, didn't fix the problem. Told this is how the truck rides. Went to GM, GM sent out a field after sales person who drove it and said it rides as designed and there is no problem. Escalating to GM customer service. Getting the run around, have an open case but can't get anyone to return a call.
Other owners have also experience this problem, but it doesn't seem to be all trucks. Just want GM to do the right thing.
- Bruce B., Wadsworth, OH, US