This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 GMC Sierra 1500. The contact stated that while her husband was driving at an undisclosed speed, the power assist ceased while the power steering assist warning light illuminated. The contact's husband stated that the steering wheel became firm and was difficult to maneuver the vehicle. The vehicle was not taken to a dealer to be serviced and the manufacturer was not notified of the failure. Upon further investigation, the contact discovered recall NHTSA campaign number: 14V246000 (steering) which she linked to the failure. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2014 GMC Sierra 1500. The contact stated that while driving at various speeds, the steering ceased intermittently, while the stability track control and steering reduce power warning lights were illuminated. The vehicle was taken to cambe Chevrolet Buick 704 S heaton St, knox, in 46534, (574)207-4109, to be diagnosed. The mechanic was unable to duplicate the failure. The battery was replaced and the electronic power steering module software was updated however, the failure recurred. The NHTSA campaign number: 19V761000 (electronic stability control, service brakes, hydraulic, service brakes) and NHTSA campaign number: 17V414000(steering) were referenced as a possible solution to the failure. The manufacturer was made aware of the failure but no further assistance was provided. The failure mileage was approximately 85,000.
When truck is at low RPM (usually turning into parking spot slowly) truck will shut off. Its pulling to much power from cpu or alternator and killing truck. This is a safety issue.
While traveling to denver Colorado, my power steering shut off at random on the interstate. I pulled over and turned my vehicle off, and it came back on. A few days later while driving in the snow, it went out permanently and I was stranded until a tow truck arrived. It took 3 days to get my truck fixed, and the whole steering system, rack and pinion, had to be replaced. It cost me over $2,500 to fix and get back home safely. I was traveling on a straight road at 75mph on I-70 West when the steering went out the first time. The second time, I was making a left turn and it went out and nearly caused a wreck.
During normal driving in town and on highway, stabillitrak deactivates, power steering assist deactivates and the steering becomes very difficult, airbags deactivate, turn signals become inoperable, radio shuts off, air conditioning shuts off. This happens while at speed on the highway and at slow speeds. It is especially dangerous when making slow turns as the power steering gives out and the truck instantly becomes nearly uncontrollable (uncontrollable for my wife) in the middle of the turn. I have taken the truck to the dealership and they said nothing is wrong and the best they could do was perform a service bulletin. Issue was not corrected. I found that there was a new bulletin that had a fix for the G218 ground. I cut back the sound deadening from the ground, yet that did not fix the issue either. The truck has done this dozens of times and is incredibly unsafe to drive. How can losing steering, airbags, stability control, turn signals, etc. Not be a safety concern?
- Las Vegas, NV, USA
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The contact owns a 2014 GMC Sierra 1500. While driving approximately 45 mph, the vehicle lost acceleration and the steering ability seized. The contact pulled over to the side of the road, waited a few minutes, and then drove home. The vehicle was taken to musson-patout automotive group (214 us 90 frontage rd, new iberia, la 70560) where it was diagnosed that the fuel injectors failed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 125,000.
The contact owns a 2014 GMC Sierra 1500. The contact stated that the stabilitrak warning indicator illuminated. In addition, the steering indicator illuminated and the doors locked and unlocked independently. Eventually, the vehicle shut off and had to be restarted. On three occasions, the vehicle was taken to supreme Chevrolet Cadillac of plaquemine (23085 la-1, plaquemine, la 70764, (225) 238-1668) for routine maintaining. The dealer had to correct the power steering repair from a previous unknown recall. The failure occurred daily. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 81,445. The VIN was invalid.
The contact owns a 2014 GMC Sierra 1500. While driving 20 mph and making a left turn, the steering wheel became difficult to turn and the vehicle stalled. The vehicle was able to restart and all the warning indicators on the instrument panel illuminated. An appointment was scheduled with covert Buick GMC (11750 research blvd, austin, tx 78759, 512-583-3411), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 9-5466674851. No further assistance was provided. The contact stated that the failure was similar to NHTSA campaign number: 17V414000 (steering). The failure mileage was 111,000.
The contact owns a 2014 GMC Sierra 1500. While driving 5 mph and making a left turn, the steering wheel became inoperable. The contact restarted the vehicle and it jerked. There were no warning indicators illuminated, but there was an abnormal dinging noise. Additionally, the air conditioner blower fan increased to high without warning. The vehicle was taken to fairground auto plaza (100 fairgrounds rd, rolla, mo 65401, (573) 364-1002), but the failure was unable to be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 60,400.
Steering gear had loud "thud". had to replace entire rack/pinion and steering gear. Malfunction occurs when moving and at rest when turning left. Vehicle has never been off highway.
During normal driving in town and on highway, stabillitrak deactivated and power steering assist deactivated flashes on dash. The air conditioner and radio flash off. Lose power steering. The whole truck shut off also once while reversing, went from park to reverse and shut off. This had been very dangerous, as it happened also while going 70 mph on the highway.
Slowing down to park on a street and lost steering and lights flickering, I just had recall reprogrammed &serviced 60 days ago, driver assist service lights also on and parking.I nearly crashed twice so far I need my vehicle for transportation and would like help with this immediately, for it is a pricey luxurious vehicle.
The contact owns a 2014 GMC Sierra 1500. While driving approximately 65 mph, the service stabilitrac warning indicator illuminated, the door locks activated independently, and the power steering failed. Additionally, the vehicle independently turned off and on within a few seconds. The vehicle was taken to an independent mechanic to be diagnosed, but the mechanic was unable to retrieve a fault code. The vehicle was not repaired. The dealer and manufacturer were not contacted. The approximate failure mileage was 88,124.
Vehicle was in motion driving down the highway when complete power steering failure occurred. It was raining at the time, and this took place approximately 30 seconds after driving through a shallow puddle in my lane with the driver side tires. Vehicle was immediately very difficult to steer, even at highway speed. I am a fit male with strong arms and it was almost more steering resistance than I could manage. Had this occurred while turning, I doubt I would have been able to control the direction of the vehicle. Even while driving in a straight line, if this had happened to a person with very much less upper body strength, they would have been in real trouble, as they would be unable to steer the vehicle safely off of the roadway. The shop diagnosed the problem as being a failed electric powered rack and pinion (steering gear). They said that this was not related to the previously issued recall on the power steering, and that it required replacement of the apparently shorted out steering gear.
My electrical power steering has given out. I cant steer whatsoever. It is on recall. We fo have a local shop but it is not a GM shop. We did try working with GM and also the seller-ak sales and service to try get it fixed. They will not help me whatsoever. I love in the bush which means we have limited access. If I wanted to get this fixed I'd have to pay out of pocket over I grand to get my vehicle barged to amchorage, ak. Which I dont have that kind of money. I still owe over 11 grand on my truck. I'm sol as to what to do.
While driving at low speeds the steering wheel jerks and is very difficult to turn and fails to turn and can sometimes be pulled right out of your hands while attempting to turn. When this occurs while negotiating a turn it causes the vheicle to fail the turn, turn very widely and forces the vheilce into the oncoming lane. This vehicle apparently has a recall on part of the power steering assist, but the power steering rack needs to be replaced and GMC will not cover the replacement even though it is all one unit.
While driving the vehicle is losing power in the steering wheel, prompting the stabilitrac warning light to come on. This happens while driving at any speed, while turning and while going in reverse
A D V E R T I S E M E N T S
- Meridian, ID, USA