This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Discovered undercarriage frame major rusting, entire undercoating peeled and cracked away in over 70% of iron/steel structure, major rust is visual on all bolts connected to suspension and frame. GMC chat ran my V.I.N. and indicated it was manufactured in Mexico. GMC corporate chat claims that my issue needs to be taken up with the dealership and to check into the state's of nh lemon law. Nh dealership claims a recent bulletin allows them to buff the frame down and reapply undercoating which their dealership is now equipped with. Dealership claims the warranty thereafter would be 3 years/36,000 miles. All warranty information in GMC warranty booklet only indicates body sheet metal at 3 years/36,000 miles for rusting, pitting and peeling of undercoat.
- Dracut, MA, USA
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- Dracut, MA, USA