Technical Service Bulletins (TSBs) for the 2013 Sierra 1500 are official communications between GMC & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Read More »
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. Read More »
This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures. Read More »
This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Read More »
This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures. Read More »
This technical bulletin provides repair information for installing a new stabilizer shaft bracket to correct a customer concern of on a clunking noise originating from the front of the vehicle that is more predominant during turns or ... Read More »
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. Read More »
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Pressure Hose During Extreme Low Temperature Operation (Replace Power Steering Fluid) Read More »
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Pressure Hose During Extreme Low Temperature Operation (Replace Power Steering Fluid) Read More »
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Pressure Hose During Extreme Low Temperature Operation (Replace Power Steering Fluid) Read More »
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Pressure Hose During Extreme Low Temperature Operation (Replace Power Steering Fluid) Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a power steering pump whine noise. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS." Read More »
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing ... Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related ... Read More »
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related ... Read More »
This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing ... Read More »
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS TO DIAGNOSIS AND REPAIR VEHICLES WITH VARIOUS HANDLING, VEHICLE DYNAMICS CONCERNS, NOISES FROM THE SUSPENSION OR UNDERBODY, OR ISSUES RELATED ... Read More »
14520A - SPECIAL COVERAGE (REVISED TO INCLUDE 2007, AND 2010-2013 MODEL YEAR CHEVROLET SILVERADO AND GMC SIERRA LIGHT DUTY TRUCKS, ALONG WITH EXPANDING COVERAGE TO CERTAIN U.S. STATES). Read More »
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns. Read More »
This preliminary informational bulletin provides a procedure to replace the upper control arm bushing to correct the customers concern of a noise and/or shake felt while driving. Read More »
This technical bulletin provides a procedure to add a lubricant to the rear leaf springs to correct the customers concern of a squeaking noise from the rear suspension. Read More »
This informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that has a fluid residule from a possible external source from a leaking shaft seal. Read More »
Clunking Noise from Front of Vehicle During Turns and/or Bumps Some customers may comment on a clunking noise originating from the front of the vehicle that is more predominant during turns or traveling over bumps. Read More »
This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact. Read More »
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO RE-TORQUE THE JOINTS OF THE REAR LEAF SPRING ASSEMBLY TO CORRECT A CUSTOMER CONCERN OF A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. Read More »
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Read More »
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO RE-TORQUE THE JOINTS OF THE REAR LEAF SPRING ASSEMBLY TO CORRECT A CUSTOMER CONCERN OF A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. Read More »
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:HANGER/BRACKET
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Read More »
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? ... Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This informational bulletin provides information for aftermarket trailer brake controller added to their vehicle, OR in lieu of the factory integrated trailer brake controller (ITBC) (RPO JL1). Read More »
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Pressure Hose During Extreme Low Temperature Operation (Replace Power Steering Fluid) Read More »
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Read More »
This technical bulletin provides a procedure to either refinish or replace the front rotors for a condition of brake induced pulsation, vibration felt in steering wheel, rumble noise from underbody during downhill descents. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS ON DIAGNOSING AND REPAIRING VEHICLES THAT MAY HAVE UNWANTED GRADE BRAKING, REDUCED ENGINE POWER WITH NO DRIVER INFORMATION CENTER MESSAGES ? ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE HYDRO-BOOST IS NOT SERVICEABLE AND WILL NEED TO BE REPLACED IF THE BRAKE PEDAL MOVES OR APPLIES ON ITS OWN AT A FULL TURN. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE ELECTRONIC BRAKE CONTROL MODULE AND BRAKE PRESSURE MODULATOR VALVE FOR THE 2-MODE HYBRID UTILITIES AND TRUCKS ARE BEING PLACED ON PARTS ORDERING RESTRICTION ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a power steering pump whine noise. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE ELECTRONIC BRAKE CONTROL MODULE AND BRAKE PRESSURE MODULATOR VALVE FOR THE 2-MODE HYBRID UTILITIES AND TRUCKS ARE NOW OFF RESTRICTION THROUGH THE GENERAL MOTORS ... Read More »
SERVICE BRAKES, AIR:SUPPLY:LOW PRESSURE WARNING:SWITCH
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE ELECTRONIC BRAKE CONTROL MODULE AND BRAKE PRESSURE MODULATOR VALVE FOR THE 2-MODE HYBRID UTILITIES AND TRUCKS ARE NOW OFF RESTRICTION THROUGH THE GENERAL MOTORS ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS ON DIAGNOSING AND REPAIRING VEHICLES THAT MAY HAVE UNWANTED GRADE BRAKING, REDUCED ENGINE POWER WITH NO DRIVER INFORMATION CENTER MESSAGES ? ... Read More »
This preliminary informational bulletin adds the 2015 Chevrolet Colorado and GMC Canyon to diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold. Read More »
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only). Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are equipped with 6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE 6.6L DURAMAX, REGULAR PRODUCTION OPTION CODE LML/LGH, ENGINE PART NUMBER 12638505 PARTS RESTRICTION HAS ENDED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS ON DIAGNOSING AND REPAIRING VEHICLES THAT MAY HAVE UNWANTED GRADE BRAKING, REDUCED ENGINE POWER WITH NO DRIVER INFORMATION CENTER MESSAGES ? ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES. Read More »
"THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES STEPS THE TECHNICIAN WILL TAKE TO REPAIR A NO CRANK/NO START CONCERN WITH A DIAGNOSTIC TROUBLE CODE OF B009F IN THE SERIAL DATA GATEWAY MODULE EQUIPPED WITH REGULAR PRODUCTION OPTION ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE SERVICE ENGINE SOON AND A DIAGNOSTIC TROUBLE CODE P0011. Read More »
Clean Exhaust Filter see owners manual now or cleaning exhaust filter keep driving until message is cleared displayed on DIC, DTC P2463 May be set Read More »
Information on Exhaust fluid range, exhaust fluid quality poor, service exhaust fluid system or service emission system driver information Center Messages Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON LAMP, ENGINE MISFIRE ON CYLINDER 1, 4, 6, OR 7 AND/OR TICK NOISE. Read More »
This preliminary information bulletin provides a procedure to install an air temperature sensor package kit, to correct the customer concern for reduced engine power and /or MIL illuminated. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO PERFORM AN AIR LEAK INSPECTION TO CORRECT A CUSTOMER CONCERN ON AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL), AND A REDUCED ENGINE POWER MESSAGE DISPLAYED DUE TO THE ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION FOR IDENTIFYING NON-GM ECM CALIBRATION USE AND POWER-UP HARDWARE DETECTION IN DURAMAX DIESEL ENGINES - PHOTOGRAPH TECH 2 CALIBRATION IDS, CALIBRATION VERIFICATION NUMBERS (CVNS) AND ... Read More »
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels ... Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter. Read More »
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts. Read More »
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe. Read More »
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set. Read More »
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global ... Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th ... Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe. Read More »
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel ... Read More »
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts. Read More »
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set. Read More »
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set. Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
This Preliminary Information communication provides steps the technician will uses to diagnose and repair vehicles that have low oil pressure after an oil change with the engine Regular Production Option Code L20, L77, L94, L96, L99, L9H, ... Read More »
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have low oil pressure, no oil pressure, and/or engine noise. Technician will need to replace the oil pump, flush the oil cooler lines. Read More »
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »
This PI was superseded to update model years and add information concerning idle surge, reduced engine power mode, and/or DTCs P0068, P0121, P1516, P2101, P2119, and/or P2176 that may be experienced on high mileage vehicles. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT. Read More »
This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. Read More »
This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. Read More »
This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2? or GDS 2 (U.S. and Canada). Read More »
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Read More »
The purpose of this document is to provide the Service Personnel with a guide to determine which Service Information documents and scan tool parameters to reference when encountering an: Exhaust Fluid Quality Poor Message Displayed, and a ... Read More »
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or ... Read More »
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified. Read More »
This preliminary bulletin provies a procedure to replace the belt and balancer to correct the customers concern of a belt noise from front of engine. Read More »
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified. Read More »
This informational bulletin provides information to the customer to clean the exhaust filter when prompt to or the MIL may come on and the truck DPF system may fail. Read More »
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or ... Read More »
This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils. Read More »
This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Read More »
This informational bulletin provides Information on Identifying Duramax Diesel Overpower Engine Breakdown/Non-Function Due to Aftermarket Power-Up Devices vs Non Overpower Engine Non-Function of Pistons, Cylinders, Valvetrain Components, ... Read More »
This informational bulletin explains a normal condition from changes in Exhaust Tone for Active Fuel Management Engines when in Three or Four Cylinder Mode Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center A Service Agent (Dealer) during vehicle service may need to replace an engine turbocharger (TC). Read More »
This preliminary informational bulletin provides dealership personnel with policies and procedures regarding damaged, disassembled or improperly packaged turbochargers returned to Warranty Part Center. Read More »
This Preliminary Information communication provides information to the technician that some vehicle may have an “ Exhaust Fluid Quality Poor ” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE 6.6L DURAMAX, REGULAR PRODUCTION OPTION CODE LML/LGH, ENGINE PART NUMBER 12638505 PARTS RESTRICTION HAS ENDED. Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS. Read More »
THIS INFORMATIONAL BULLETIN IS A SUPPLEMENT TO THE DURAMAX DIESEL COOLANT SYSTEM FILL AND HEAD GASKET REPLACEMENT PROCEDURE FOUND IN THE SERVICE INFORMATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLE MAY HAVE AN ?EXHAUST FLUID QUALITY POOR? ON THE DRIVER INFORMATION CENTER OR A DIESEL EXHAUST FLUID WARNING LAMP ON OR OTHER EXHAUST FLUID ... Read More »
This Preliminary Information communication advises the technician that the 6.6L Duramax Diesel Engine Part number 12638502 has been placed on a parts restriction through the General Motors Product Quality Center. Read More »
This informational bulletin provides a revision 11-00-90-001A to add the 2014 model year. Also, a bullet was added to the dexos 2? section with information on the 2014 Cruze diesel. Read More »
This informational bulletin provides information for Identifying Non-GM ECM Calibration Use and Power-up Hardware Detection in Duramax Diesel Engines - Photograph Tech 2 Calibration IDs, Calibration Verification Numbers (CVNs) and ... Read More »
CLEAN EXHAUST FILTER SEE OWNERS MANUAL NOW or CLEANING EXHAUST FILTER KEEP DRIVING UNTIL MESSAGE IS CLEARED Displayed on DIC, DTC P2463 May Be Set Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual. Read More »
This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set. Read More »
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe. Read More »
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set. Read More »
15821 - SPECIAL COVERAGE. A MALFUNCTION INDICATOR LAMP (MIL) MAY ILLUMINATE WITH DIAGNOSTIC TROUBLE CODE (DTC) P0420, CATALYST SYSTEM LOW EFFICIENCY, STORED. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON CHANGES IN EXHAUST TONE FOR ACTIVE FUEL MANAGEMENT ENGINES WHEN IN THREE OR FOUR CYLINDER MODE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLE MAY HAVE AN ?EXHAUST FLUID QUALITY POOR? ON THE DRIVER INFORMATION CENTER OR A DIESEL EXHAUST FLUID WARNING LAMP ON OR OTHER EXHAUST FLUID ... Read More »
CLEAN EXHAUST FILTER SEE OWNERS MANUAL NOW or CLEANING EXHAUST FILTER KEEP DRIVING UNTIL MESSAGE IS CLEARED Displayed on DIC, DTC P2463 May Be Set Read More »
This preliminary informational bulletin provides service personnel with a guide to determine which SI documents and scan tool parameters to reference when encountering an: Exhaust Fluid Quality Poor message displayed, and a Reductant ... Read More »
Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System Driver Information Center Messages Read More »
Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System Driver Information Center Messages Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools. Read More »
29400 Special Coverage. Certain vehicles that are equipped with a diesel engine (RPO LML/LGH/LUZ), a malfunction-indicator light (MIL) may illuminate due to an offset in the temperature sensor in the diesel-emission-reduction fluid (DEF) ... Read More »
Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System Driver Information Center Messages Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. Read More »
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation. Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Read More »
This SKU is a Fuel Pump Driver Module. The customer communication requested return of unsold inventory to inspect the software. The software may have a fault where the readiness monitors are stuck in the not-ready or incomplete position. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This Preliminary Information communication provides information to the technician about a customer?s request to remove or disable the Bi-Fuel Compressed Natural Gas system. Read More »
This Preliminary information communicates to the dealer an issue where the vehicle's inspection and maintenance monitors along with diagnostic trouble codes may reset unprompted due to the installation of an aftermarket fuel pump control ... Read More »
This technical bulletin provides a procedure to replace the fuel tank and internal parts if found expanding and contacting the drive shaft. Read More »
This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the fuel system causing the vehicle to have a hard or no start. Read More »
This preliminary bulletin provides procedure to correct contact between the fuel temperature sensor connector and the fuel return line for clearance. Read More »
This preliminary informational bulletin provides information on New Model Features and Information for Bi-Fuel Gasoline and Compressed Natural Gas (CNG) Pickup Trucks Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN. CUSTOMER HEARS A CLUNK WHEN STOPPING OR LAUNCHING. Read More »
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN. CUSTOMER HEARS A CLUNK WHEN STOPPING OR LAUNCHING. Read More »
This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set. Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe. Read More »
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel ... Read More »
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This Preliminary Information communication provides information to the technician that some vehicle may have an “ Exhaust Fluid Quality Poor ” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other ... Read More »
29400 Special Coverage. Certain vehicles that are equipped with a diesel engine (RPO LML/LGH/LUZ), a malfunction-indicator light (MIL) may illuminate due to an offset in the temperature sensor in the diesel-emission-reduction fluid (DEF) ... Read More »
This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. Read More »
This informational bulletin provides a revision 11-00-90-001A to add the 2014 model year. Also, a bullet was added to the dexos 2? section with information on the 2014 Cruze diesel. Read More »
This informational bulletin provides information for Identifying Non-GM ECM Calibration Use and Power-up Hardware Detection in Duramax Diesel Engines - Photograph Tech 2 Calibration IDs, Calibration Verification Numbers (CVNs) and ... Read More »
This preliminary informational bulletin provides information on New Model Features and Information for Bi-Fuel Gasoline and Compressed Natural Gas (CNG) Pickup Trucks Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold ... Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use. Read More »
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th ... Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with ... Read More »
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that are equipped with 6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option ... Read More »
This Preliminary Information communication provides information to the technician that a whine noise heard from the automatic transmission fluid pan hear with the the key on and engine off, or for up to one minute after the vehicle has ... Read More »
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are equipped with 6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE PART RESTRICTION FOR THE AUXILIARY TRANSMISSION FLUID PUMP CONTROL MODULE AND PUMP PART NUMBERS 24261817AND 19207983 HAS ENDED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION ON THE DRIVE MOTOR GENERATOR CONTROL MODULE PART RESTRICTION. DEALER WILL NEED TO CALL GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE PART RESTRICTION FOR THE ACCESSORY DC POWER CONTROL MODULE AND THE SEAL KIT HAS ENDED. Read More »
This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification. Read More »
This Preliminary Information communication advises the technician that the 2ML70 Transmission Assembly will be placed on restriction through the General Motors Technical Assistance Center. Read More »
This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises. Read More »
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified. Read More »
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Pressure Hose During Extreme Low Temperature Operation (Replace Power Steering Fluid) Read More »
This preliminary informational bulletin provides information on replacing the transmission fluid level indicator if a customers comments regarding one being broken. Read More »
This preliminary informational bulletin provides a procedure to replace a terminal for comments regarding Instrument Panel Cluster (IPC) Warning Lamps and/or MIL are Illuminated, Diesel Exhaust Fluid (DEF) Message Displayed, Various DTCs ... Read More »
This warranty administration bulletin provides information on the change in automatic transmission add conditions documentation and claim submissions Read More »
This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS ON DIAGNOSING AND REPAIRING VEHICLES THAT MAY HAVE UNWANTED GRADE BRAKING, REDUCED ENGINE POWER WITH NO DRIVER INFORMATION CENTER MESSAGES ? ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO INSPECT THE UPPER VALVE BODY TO DETERMINE THE CORRECT RPO USAGE TO CORRECT A CONCERN THAT AFTER INSTALLATION OF A REPLACEMENT UPPER VALVE BODY, THE TRANSMISSION MAY HAVE NO ... Read More »
THIS PRELIMINARY INFORMATION BULLETIN PROVIDES A PROCEDURE TO RESET THE TRANSMISSION ADAPTS AND TEST DRIVE THE VEHICLE TO CORRECT A CUSTOMER CONCERN ON A HARSH (DETENT) 6-4 DOWNSHIFT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS FOR DIAGNOSING AND REPAIRING VEHICLES WITH DIAGNOSTIC TROUBLE CODE P0C2B WITH OR WITHOUT P2797. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON LAMP, ENGINE MISFIRE ON CYLINDER 1, 4, 6, OR 7 AND/OR TICK NOISE. Read More »
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified. Read More »
Delayed 1-2 Upshift While Driving at or Below 15 Percent Throttle Condition/Concern Some customers may comment that during the first few launches after a key cycle, they experience a delayed 1-2 upshift. Read More »
This preliminary informational bulletin provides a procedure to replace a terminal for comments regarding Instrument Panel Cluster (IPC) Warning Lamps and/or MIL are Illuminated, Diesel Exhaust Fluid (DEF) Message Displayed, Various DTCs ... Read More »
This warranty administration bulletin provides information on the change in automatic transmission add conditions documentation and claim submissions Read More »
This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th ... Read More »
This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Read More »
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961). Read More »
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. Read More »
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box ... Read More »
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This Preliminary Information communication provides information to the technician about vehicle HVAC system does not always respond to requests for changes in air delivery or temperature from the HVAC controls. Read More »
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961). Read More »
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Read More »
This technical bulletin provides repair information to correct a customer concern of Clock Shows Dashes and Cannot be Set After Battery Disconnect. Read More »
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. Read More »
This Preliminary information communicates the need for dealers to contact SPAC to obtain qualified parts to repair SIR light on with B0081 SYM4B after replacing PPS kit. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Read More »
This Preliminary Information communication provides steps the technician will take to repair a no crank/no start concern with a diagnostic trouble code of B009F in the Serial Data Gateway Module equipped with Regular Production Option ... Read More »
This Preliminary Information communication provides information to the technician about vehicle HVAC system does not always respond to requests for changes in air delivery or temperature from the HVAC controls. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries. Read More »
This Preliminary Information communication a diagnostic tip if the high speed lan bus is shorted to ground, which can cause the BCM to appear off line. Read More »
This informational bulletin provides information for programming the low speed LAN module due to the mirrors memory position reverse tilt position is inoperative. Read More »
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON STEPS TO PERFORM TO DETERMINE IF THE CUSTOMER'S BATTERY DRAIN CONCERN IS BEING CAUSED BY A KNOWN CONCERN WITH BLUETOOTH CALL TRANSFER OPERATION WHEN EXITING THE VEHICLE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION ... Read More »
"THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES STEPS THE TECHNICIAN WILL TAKE TO REPAIR A NO CRANK/NO START CONCERN WITH A DIAGNOSTIC TROUBLE CODE OF B009F IN THE SERIAL DATA GATEWAY MODULE EQUIPPED WITH REGULAR PRODUCTION OPTION ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION ON THE DRIVE MOTOR GENERATOR CONTROL MODULE PART RESTRICTION. DEALER WILL NEED TO CALL GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE PART RESTRICTION FOR THE ACCESSORY DC POWER CONTROL MODULE AND THE SEAL KIT HAS ENDED. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION ON POOR RADIO HANDS-FREE VOICE RECOGNITION PERFORMANCE OR SOUND QUALITY AFTER THE ONSTAR UPGRADE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS FOR DIAGNOSING AND REPAIRING VEHICLES WITH DIAGNOSTIC TROUBLE CODE P0C2B WITH OR WITHOUT P2797. Read More »
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE DRIVE MOTOR GENERATOR CONTROL MODULE AND ACCESSORY POWER MODULE ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. Read More »
This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty. Read More »
This informational bulletin adds models to information on voltmeter gauge fluctuation due to regulated voltage control system and concerns about camper/trailer battery charging. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. Read More »
This informational bulletin adds 2011 - 2014 model years to information on voltmeter gauge fluctuation due to regulated voltage control system and concerns about camper/trailer battery charging. Read More »
This informational bulletin provides information for an available BCM calibrations that would restore bulb outages when using a second stage manufacturer Read More »
This preliminary bulletin provides a procedure to test and replace the remote transmitter to correct the customers concern of poor range, TPM indicator on. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation. Read More »
This informational bulletin explains if the fuse is open when the customer plugs in the trailer, that it may be the cause if diagnostics finds no problems to that point. Read More »
This informational bulletin is a revision for 07-00-89-037E to add the 2014 model year and to update the labor operation under Courtesy Transportation Warranty Transaction Submission. Read More »
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO PERFORM AN AIR LEAK INSPECTION TO CORRECT A CUSTOMER CONCERN ON AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL), AND A REDUCED ENGINE POWER MESSAGE DISPLAYED DUE TO THE ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ... Read More »
This informational bulletin provides information on Available BCM Calibrations to Restore Bulb Outage Detection on Vehicles Produced by a Second Stage Manufacturer (Upfitter), Turn Signals Flash Fast after Factory Box ... Read More »
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses. Read More »
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE HIGH VOLTAGE BATTERY FOR THE 2-MODE IS NO LONGER ON PART RESTRICTION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. Read More »
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION ON THE DRIVE MOTOR GENERATOR CONTROL MODULE PART RESTRICTION. DEALER WILL NEED TO CALL GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. Read More »
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs. Read More »
This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This informational bulletin provides information for aftermarket trailer brake controller added to their vehicle, OR in lieu of the factory integrated trailer brake controller (ITBC) (RPO JL1). Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS ON DIAGNOSING AND REPAIRING VEHICLES THAT MAY HAVE UNWANTED GRADE BRAKING, REDUCED ENGINE POWER WITH NO DRIVER INFORMATION CENTER MESSAGES ? ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Read More »
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This SKU is a Fuel Pump Driver Module. The customer communication requested return of unsold inventory to inspect the software. The software may have a fault where the readiness monitors are stuck in the not-ready or incomplete position. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Read More »
This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use. Read More »
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade. Read More »
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels. Read More »
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the customer or up-fitter may have removed the rear bumper, install a different rear bumper, or add a different box/flat bed/cube ... Read More »
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box ... Read More »
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines. Read More »
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box ... Read More »
This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory ... Read More »
This informational bulletin provides information on Available BCM Calibrations to Restore Bulb Outage Detection on Vehicles Produced by a Second Stage Manufacturer (Upfitter), Turn Signals Flash Fast after Factory Box ... Read More »
This informational bulletin provides information for assisting the customer in setting the position for the memory mirror and the reverse tilt Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
This technical bulletin provides a procedure for adding double sided tape on the right and left windshield side reveal moldings to remove tapping, clicking or ticking type noise. Read More »
This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT. Read More »
This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Read More »
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks. Read More »
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks. Read More »
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
This Preliminary Information communication provides information to the technician explaining what happens when they transition the side view mirrors to curb view mode. Read More »
This preliminary bulletin provides a procedure on how to reset the power folding mirriors after they been folded manually, to fix the customers concern of the mirriors shaking or fluttering at normal driving speeds. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Read More »
This Preliminary Information communication provides information to the technician about vehicle HVAC system does not always respond to requests for changes in air delivery or temperature from the HVAC controls. Read More »
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »
This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin. Read More »
This service bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM Recalls 14491, 14735,15040, 15041, 15043,15044, 15045, 15046, 15406,15438, 15442, 15815, 15816,15817, 15818, 15826, 17009, ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System Driver Information Center Messages Read More »
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. Read More »
This preliminary informational bulletin provides a revision of PI0388B to add the Cadillac XTS model, graphics, improved Instructions and Warranty Information. Read More »
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). Read More »
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). Read More »
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the customer or up-fitter may have removed the rear bumper, install a different rear bumper, or add a different box/flat bed/cube ... Read More »
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). Read More »
This Preliminary Information communicates an issues with the headliner sagging and how to reattach the velcro using Hardman Double Bubble Epoxy part number 04001. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have water or dust from the openings under the bed rails near the stake pockets. Read More »
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures. Read More »
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only). Read More »
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only) Read More »
This informational bulletin provides information for an available BCM calibrations that would restore bulb outages when using a second stage manufacturer Read More »
This preliminary information bulletin provides information on installing new rivets on the accessory tonneu cover to correct a customers comments on the cover seeming loose Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE ON HOW TO CLEAN OVERSPRAY FROM CHORME BUMPERS FOR CONCERNS RELATED TO AN APPERANCE OF DISCOLORATION OR CORROSION NEAR EDGES/OPENINGS OF CHROME ... Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the customer or up-fitter may have removed the rear bumper, install a different rear bumper, or add a different box/flat bed/cube ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE RAISED DENTS OR RIPPLE APPEARANCE IN THE SIDE OUTER PANEL OF THE CARGO BOX AROUND THE PERIMETER OF THE WHEEL HOUSE OPENING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
This informational bulletin provides information on the proper ways to repair spray in bed liners and general information on the procedures around the spray in bed liners Read More »
This Preliminary Information communication provides information to the technician about vehicles that the customer or up-fitter may have removed the rear bumper, install a different rear bumper, or add a different box/flat bed/cube ... Read More »
This preliminary informational bulletin provides a procedure on how to clean overspray from chorme bumpers for concerns related to an apperance of discoloration or corrosion near edges/openings of chrome ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that the customer or up-fitter may have removed the rear bumper, install a different rear bumper, or add a different box/flat bed/cube ... Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROEDURE TO REPLACE THE DOOR PANELS WITH NEWLY DESGINED PARTS FOR VEHICLES WITH THE CONDITION OF A BROKEN TRIM PANEL AROUND DOOR HANDLE. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Read More »
This Preliminary Information communication provides information to the technician about vehicle HVAC system does not always respond to requests for changes in air delivery or temperature from the HVAC controls. Read More »
This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Read More »
This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Read More »
This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Read More »
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks. Read More »
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Read More »
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Read More »
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty. Read More »
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Read More »
This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip ... Read More »
This informational bulletin provides the technician with information on tire radial force variations and how to balance a tire using the balancer. Read More »
This informational bulletin provides the proper information used to determine the road force variences within new tires being installed and the proper forms used to send the tires back if the road force is not within spec. Read More »
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Read More »
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Read More »
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Read More »
This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle. Read More »
This preliminary bulletin provides a procedure to test and replace the remote transmitter to correct the customers concern of poor range, TPM indicator on. Read More »
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed. Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. Read More »
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel). Read More »
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. Read More »
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel). Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks. Read More »
This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. Read More »
This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint. GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY). Read More »
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment. Read More »
This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip ... Read More »
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment. Read More »
This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions. Read More »
This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
This informational bulletin provides a revision for 07-03-10-015B to add the 2013-2014 model years and remove the Saab Warranty Information. Read More »
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices Read More »
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices Read More »
This preliminary informational bulletin provides a revision of PI0639B to add the 2013 model year and update the labor operation information. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Read More »
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Pressure Hose During Extreme Low Temperature Operation (Replace Power Steering Fluid) Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed. Read More »
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. Read More »
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen. Read More »
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment. Read More »
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Read More »
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen. Read More »
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. Read More »
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires. Read More »
This bulletin updates the position of General Motors on refinishing fully color painted aluminum wheels with base paint. GM has established a new process for the way that refinishing under GM Warranty will be handled (U.S. ONLY). Read More »
This Preliminary Information communication provides information to the technician about vehicles that the customer or up-fitter may have removed the rear bumper, install a different rear bumper, or add a different box/flat bed/cube ... Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Read More »
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual. Read More »
This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? ... Read More »
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment. Read More »
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC). Read More »
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures. Read More »
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada. Read More »
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC). Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer. Read More »
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs. Read More »
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC). Read More »
This Preliminary Information communicates an issues with the headliner sagging and how to reattach the velcro using Hardman Double Bubble Epoxy part number 04001. Read More »
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels. Read More »
This technical bulletin provides repair information for installing a new stabilizer shaft bracket to correct a customer concern of on a clunking noise originating from the front of the vehicle that is more predominant during turns or ... Read More »
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs. Read More »
44180 01 - Customer Satisfaction - Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE RAISED DENTS OR RIPPLE APPEARANCE IN THE SIDE OUTER PANEL OF THE CARGO BOX AROUND THE PERIMETER OF THE WHEEL HOUSE OPENING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE ELECTRONIC BRAKE CONTROL MODULE AND BRAKE PRESSURE MODULATOR VALVE FOR THE 2-MODE HYBRID UTILITIES AND TRUCKS ARE BEING PLACED ON PARTS ORDERING RESTRICTION ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO INSPECT THE UPPER VALVE BODY TO DETERMINE THE CORRECT RPO USAGE TO CORRECT A CONCERN THAT AFTER INSTALLATION OF A REPLACEMENT UPPER VALVE BODY, THE TRANSMISSION MAY HAVE NO ... Read More »
THIS PRELIMINARY INFORMATION BULLETIN PROVIDES A PROCEDURE TO RESET THE TRANSMISSION ADAPTS AND TEST DRIVE THE VEHICLE TO CORRECT A CUSTOMER CONCERN ON A HARSH (DETENT) 6-4 DOWNSHIFT. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS FOR DIAGNOSING AND REPAIRING VEHICLES WITH DIAGNOSTIC TROUBLE CODE P0C2B WITH OR WITHOUT P2797. Read More »
Clean Exhaust Filter see owners manual now or cleaning exhaust filter keep driving until message is cleared displayed on DIC, DTC P2463 May be set Read More »
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Read More »
This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE DRIVE MOTOR GENERATOR CONTROL MODULE AND ACCESSORY POWER MODULE ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE DIESEL OXIDATION CONVERTER PART RESTRICTION HAS ENDED. DEALER CAN NOW ORDER THE PARTS THROUGH THE REGULAR CUSTOMER CARE AND AFTERSALES PARTS PROCESS. Read More »
This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application. Read More »
Please return service inventory of ACDelco part numbers 20964305, 20964306, 20877116, and 20898936 (Date Codes 077 13166 - 077 13228, June 15, 2013?August 16, 2013). Read More »
14262 - SPECIAL COVERAGE. ON SOME HYBRID 2-MODE (HP2) VEHICLES, THE ACCESSORY POWER MODULE (APM) MAY NOT INITIALIZE WHEN THE VEHICLE IS STARTED IN COLD TEMPERATURES AND THE APM IS COLD. Read More »
14151 - CUSTOMER SATISFACTION (MESSAGE ONLY, VIN LIST WAS NOT ATTACHED TO THE PREVIOUS MESSAGE). THIS MESSAGE IS TO ALERT DEALERS THAT GENERAL MOTORS HAS BECOME AWARE THAT SOME CUSTOMERS MAY BE OVERFILLING THEIR COMPRESSED NATURAL GAS ... Read More »
14151 - CUSTOMER SATISFACTION (MESSAGE ONLY WITH LETTER). THIS MESSAGE IS TO ALERT DEALERS THAT GENERAL MOTORS HAS BECOME AWARE THAT SOME CUSTOMERS MAY BE OVERFILLING THEIR COMPRESSED NATURAL GAS (CNG) TANKS IN COLD WEATHER BY ADDING CNG ... Read More »
This preliminary information bulletin provides a procedure to install an air temperature sensor package kit, to correct the customer concern for reduced engine power and /or MIL illuminated. Read More »
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation. Read More »
This informational bulletin provides the technician with information on tire radial force variations and how to balance a tire using the balancer. Read More »
This informational bulletin explains if the fuse is open when the customer plugs in the trailer, that it may be the cause if diagnostics finds no problems to that point. Read More »
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary. Read More »
This preliminary bulletin states to add the DTC symptom byte to the documentation to help aid engineering pinpoint concerns when trying to locate a root cause. Read More »
This preliminary bulletin provies a procedure to replace the belt and balancer to correct the customers concern of a belt noise from front of engine. Read More »
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified. Read More »
This preliminary bulletin provides procedure to correct contact between the fuel temperature sensor connector and the fuel return line for clearance. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
This preliminary informational bulletin provides a revision of PI0639B to add the 2013 model year and update the labor operation information. Read More »
This informational bulletin provides a revision for 02-08-98-002C to add the 2010-2013 model years and revise the Approved Refinish Materials booklet information. Read More »
This informational bulletin provides a revision 11-00-90-001A to add the 2014 model year. Also, a bullet was added to the dexos 2? section with information on the 2014 Cruze diesel. Read More »
This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation Information and Transaction Submissions Procedure and general content updates. Read More »
This informational bulletin provides a revision for 07-03-10-015B to add the 2013-2014 model years and remove the Saab Warranty Information. Read More »
This preliminary informational bulletin provides a revision of PI0388B to add the Cadillac XTS model, graphics, improved Instructions and Warranty Information. Read More »
This informational bulletin is a revision for 07-00-89-037E to add the 2014 model year and to update the labor operation under Courtesy Transportation Warranty Transaction Submission. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE ON HOW TO CLEAN OVERSPRAY FROM CHORME BUMPERS FOR CONCERNS RELATED TO AN APPERANCE OF DISCOLORATION OR CORROSION NEAR EDGES/OPENINGS OF CHROME ... Read More »
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only). Read More »
This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Read More »
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport ... Read More »
This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis. Read More »
44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE. Read More »
This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near Read More »
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. Read More »
This preliminary information bulletin advises the technician that there is no update for the customers concerns of the GM remote start doesn't work with the Onstar remotelink phone application. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Read More »
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This preliminary informational bulletin provides a list of corrections for multiple concerns regarding Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. THE CONCERN IS THE RADIO MAY BE UNABLE TO SAVE XM FAVORITE STATIONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
This preliminary informational bulletin provides inspection and repair information that may be helpful to correct customer concerns of XM/Cellular Mobile Phone/OnStar? antenna looseness or damage, XM/Cellular/OnStar? reception performance ... Read More »
This preliminary informational bulletin provides procedures to inspect , replace, or repair the XM radio antenna to correct the customers concern loss XM services, noise and/or water leak. Read More »
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Read More »
This preliminary bulletin explains to the technician to use the vin when reprogramming the radio using the techline/service programming systems. Read More »
This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels. Read More »
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ... Read More »
This preliminary informational bulletin provides a list of corrections for multiple concerns regarding Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels. Read More »
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC). Read More »
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. Read More »
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Read More »
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only). Read More »
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC). Read More »
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only). Read More »
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only). Read More »
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S. Only). Read More »
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks. Read More »
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only). Read More »
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada. Read More »
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA). Read More »
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires. Read More »
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. Read More »
Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center A Service Agent (Dealer) during vehicle service may need to replace an engine turbocharger (TC). Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer. Read More »
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC). Read More »
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only). Read More »
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS). Read More »
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS). Read More »
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC). Read More »
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures. Read More »
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
THIS INFORMATIONAL BULLETIN IS A SUPPLEMENT TO THE DURAMAX DIESEL COOLANT SYSTEM FILL AND HEAD GASKET REPLACEMENT PROCEDURE FOUND IN THE SERVICE INFORMATION. Read More »
This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GM?S POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near Read More »
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada). Read More »
This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification. Read More »
This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment. Read More »
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada). Read More »
This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS). Read More »
This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only). Read More »
Please return service inventory of ACDelco part numbers 20964305, 20964306, 20877116, and 20898936 (Date Codes 077 13166 - 077 13228, June 15, 2013?August 16, 2013). Read More »
14151 - CUSTOMER SATISFACTION PROGRAM (REVISED POPULATION, LETTER ONLY). INFORMATION ABOUT CUSTOMERS OVERFILLING THEIR COMPRESSED NATURAL GAS (CNG) TANKS IN COLD WEATHER IN CERTAIN VEHICLES WAS PREVIOUSLY SENT. Read More »
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Goodwrench Maintenance Schedule to Enhance Customer Service Experience Read More »
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Goodwrench Maintenance Schedule to Enhance Customer Service Experience Read More »
This bulletin is being revised to add additional Mandatory Minimum Tables and additional information concerning Policy decision making. Please discard Corporate Bulletin Number 11-00-89-005D (Section 00 ? General Information). Read More »
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm Read More »
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Read More »
This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? ... Read More »
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer. Read More »
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). Read More »
This Preliminary Information communication provides information to the technician about vehicles that have low oil pressure, no oil pressure, and/or engine noise. Technician will need to replace the oil pump, flush the oil cooler lines. Read More »
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE DRIVE MOTOR GENERATOR CONTROL MODULE AND ACCESSORY POWER MODULE ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON LAMP, ENGINE MISFIRE ON CYLINDER 1, 4, 6, OR 7 AND/OR TICK NOISE. Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Read More »
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not. Read More »
This preliminary bulletin provies a procedure to replace the belt and balancer to correct the customers concern of a belt noise from front of engine. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Read More »
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels. Read More »
This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm Read More »
This warranty administrational bulletin provides information on courtesy transportation and roadside assistance programs offered through GM. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE AN OUTSIDE AIR TEMPERATURE INOPERATIVE. Read More »
This technical bulletin provides a procedure to correct a customer concern of reduced heater performance with winter grille cover installed. Read More »
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses. Read More »
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. Read More »
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Goodwrench Maintenance Schedule to Enhance Customer Service Experience Read More »
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Goodwrench Maintenance Schedule to Enhance Customer Service Experience Read More »
