This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 GMC Sierra 1500. The contact stated that water became trapped in the headlight assembly and impacted visibility while driving. The dealer was unable to diagnose the cause of the failure. The vehicle was not repaired. The failure mileage was 18,300. Updated 01/05/2017
My dashboard has a crack that appeared today that's located on the top left corner of my passenger side airbag. I called GM today and told them of the situation and they stated that they're aware of these cracks however there isn't a recall due to it not being a safety issue while driving. The GM lady asked me how many miles are on my truck so I told her it only has 29,204 miles and I'm the original first owner and bought my truck brand new from the dealer. She then stated that the truck is already over the 36 month / 36,000 mile warranty therefore it's not covered for a free dashboard replacement. Can someone at the NHTSA please help me out or point me in the right direction so I can get this problem resolved. Thanks in advance.
- Houston, TX, USA
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- Appomattox, VA, USA