This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dash plastic cracked by the upper left hand corner of the passenger air bag lid. Sharp edge could puncture a deploying air bag. Cracked appeared while driving.
I purchased this vehicle new, my dash board is cracking in several places, and I believe there should be a recall on this. I fear the airbag could go off and send flying plastic debris. GM should do the right thing
My dashboard is cracked in three places. Twice around the passenger air bag and the other is above the instrument panel. The two around the air bag happened in August of 2013 and the one around the dash just happened Nov 25, 2016. I have kept a sun visor covering it when it was not in the garage. I am now concerned that this has become a safety hazard.
After I got a recall letter in regard to the air bags, I decided to look at my dash just as a visual inspection. I have a dash cover to protect it from the heat. As I took it off the first thing I noticed was the cracked dash above my gauge cluster, right on the "hump". very disappointed since I take care of this vehicle and I don't apply any solvents on the dash. Mostly soap and water then if any a water based cleaner/ protector.
Noticed cracks in two places on the dash. The airbag cover is also popping up a little. Just noticed when getting in vehicle in the morning. Vehicle was parked.
I purchased this 2011 GMC Sierra denali in July of 2014 from an individual, and there was a small crack on the dash alongside the passenger side air bag. In the last 2 months, this crack has enlarged so that the crack is wide open in the dash and I am afraid in a collision that the dash will crack further and shards of plastic will spray on myself or passengers. This is a safety concern, and this needs to be addressed and repaired. See attached photo.
This is the third GM vehicle of this year model range that I have owned. All 3 have resulted in catastrophic cracking of the dash, all three in either exact, or close to exact locations. These cracks are connecting to the airbag, and connecting to the instrument panel right in front of the driver field of view. I have pointy shards of plastic and holes in the Sierra I currently own. I am no engineer, however I am positive that in the event of airbag deployment, or a forward impact collision that myself and/or my family will have much more to worry about than just the impact. Outside of operational use, I do not understand why General Motors would continue to balk on assistance provided to their customers. I love General Motors trucks, and I never want to own anything different, but my family being harmed and/or the constant eyesore of such a nice vehicle appearance being tainted is effecting my overall opinion. Please do not allow my family to be injured by the faulty design and engineering of the inevitable "shattered dash" of the GM's that you guys have come to know over the past 5 years. It is atrocious and an all out safety hazard.
For the full term of ownership, while in the act of refueling, the gas fill would trigger and shut off gas 10 to 20 times during fill up, at every manufacturered pump, nozzle or gas station in creation, just an absolute joke.
Got in my truck for work and discovered the dash was cracked!! sitting still overnight and the dash cracks!!! if a lemon law is for lemons, it should not matter if it's a safety issue or not and it should be covered by GM!!! it's time for GM to step up - who's going to make them?
The vehicle was stationary the dash cracked at the left hand top corner of the air bag, could this be a problem if the air bag deployed truck only has 40K miles
Dash cracked for around airbag and the center speaker for no known reason always garaged never parked in sun without sun shade I feel this may cause serious injury if airbag is deployed due to the cracked plastic around the airbag...
A D V E R T I S E M E N T S
- Sebastian, FL, USA