This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dash is cracked at forward left corner of passenger airbag opening and right front corner of instrument cluster area. Extreme concern that. In the case of airbag deployment, pieces of the plastic dash could puncture the airbag and/or become flying shrapnel/debris causing serious injury or death to the passenger.
The dash of the vehicle has cracked around the forward edge of the passenger-side airbag. I am concerned that pieces of the dash may become missile hazards in the event of an air bag deployment. This vehicle has only been subjected to highway mileage. A cursory search of the internet for causes of the crack revealed that this is an on-going issue for this model vehicle that is being ignored by the GM corporation.
Dash is cracking again. The dash was replaced under the original 3/36 warranty and now the replacement is cracked. Two cracks in the replacement. One in front of driver and one on passenger side at the corner of the airbag.
Takata recall - in addition to the widespread airbag safety issue, I am among the many, many other 2010 GMC Sierra truck owners who have a cracked dash. The crack begins on thefront, left side of passenger side airbag compartment, and extends to the front of the dash (towards the windshield). With so many complaints about this, coupled with the fact that this could potentially be a fatal defect, one would think that an NHTSA sponsored investigation and a recall would have already been issued by now! I mean, it's only been 6 years!!!!
- Enterprise, AL, USA
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Takata recall. Dashboard began cracking on both drivers side and passengers side. Dealership said it was a common problem on their vehicles and used to have a solution in place where the customer would pay $100 and the manufacturer would pay the rest to have it replaces but had since done away with that deal. I imagine cause it was costing them more than they had thought. Asked if my extended warranty would cover it and after speaking to a representative it was determined that the extended warranty also did not cover this defect.
The contact owns a 2010 GMC Sierra 1500. While the vehicle was stationary, the driver side air bag light remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 104,000.
Takata recall, I have received the recall notice on my truck and have called three dealerships but no one is willing to help with a loaner until repairs can be made. They all say my vehicle is safe to drive. I understand humidity plays a roll in the air bags. I live in mena ar. We get between 50 and 60 inches of rain yearly with high humidity and after 5 + years living here I have a very large concern for my family's safety. I do not want to put them at risk for injury or possible death, because of a faulty air bag. Please can you help us get a drivable vehicle until they can repair ours.
The dash is cracked at the passenger airbag and poses a safety issued in the event of deployment. Airbag deployment could cause plastic shards to be propelled causing injury.
Noticed a crack developed in the dash, at the passenger airbag seam, shortly after the bumper to bumper warranty ended. Still had roughly a year left on the powertrain warranty when the issue occurred. The dealer stated that there was no recall or anything they could do, but also stated that they had seen many trucks with this same issue. 3 years old and the dash has already cracking"?" concerned there may be an issue, if the airbag ever has to deploy. Would have reported it sooner, if I knew about this sight.
Cracked dash left top corner of passenger air bag area. Same as everyone else on here. Replaced drivers side seat motor at$132. Replaced drivers side rear window regulator at $165 with labor at $60. Replaced both door handles at $89 with labor at $60. Had to rent a car for 4 days in the amount of $285. This all happened in Nov. And Dec. Of 2015. None of which is covered by my extended warranty purchased from dealer. Also the paint is bubbling around the rear cargo light. Also not covered under my "paint warranty". at the time of all this happening we had less than 65,000 miles on the vehicle.
The dash on my truck began cracking at around 36,000 miles and I was told that there was nothing that could be done as my truck was outside of the warranty coverage. Since then I have had many additional cracks and have heard that the cracked dash ends up breaking apart and becoming shrapnel in the vehicle in the event of an airbag deployment. This is a common issue on these vehicles and I think GM should offer recall and initiate a free or reduced cost replacement of these dash panels to prevent injuries.
Crack on dash board nxt to airbag contacted GMC but they have not taken care of the matter im concern if airbag deploys shrapnel will fly into my young child face I need this taken care very important matter thanks.
Passenger air bag light went on indicating that the air bag was not functional. Took the vehicle to an independent repair shop and they could not diagnose the problem. Then took it to a GMC dealer and they determined that it was due to loss of power to the air bag module attributed to corrosion within the under-hood fuse block.
Around 37,000 miles a crack appeared on the passenger side dash, around the passenger airbag. There are now 3 cracks around the airbag and these cracks could potentially result in a tear in the airbag during deployment, rendering the airbag ineffective in preventing injury during an accident. From online searches, it appears this might have been a design issue on the 2010 model that was fixed starting with the 2011 trucks. The dealer informed me that there is no recall. I feel that due to the possible safety issue associated with this, the dashes for this model year of Sierra should be fixed by GM.
A D V E R T I S E M E N T S
- Upsala, MN, USA