This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The dash is cracked and busted to the point it rattles no matter what road you are on. The dash was maintained. Just cheap plastic in an expensive truck. The defrost grille is totally broke out. GM should take care of this problem if they want repeat business.
My truck was bought new by my cousin and not even a year having it the frame started rusting badly. Now we own it & it is scary to drive the frame is so bad rusted. We have put so much money into it it-??s ridiculous & cant afford to anymore. It-??s a danger for my family to drive it. I-??m scared to drive my 8 year old in it. It-??s causing more than the frame to rust. We-??ve replaced gas lines, brake lines & so much more. I wished GMC would fix this problem & repair all vehicles this has happened to.
Plastic "molded rivets" are breaking on the knee bolster that holds the metal shield behind it. I've been told this shield is to guard from injury from the steering column during a crash. I've read reports online of people removing this guard since it has started rattling. I will not remove mine, but I'm not going to install bolts through the knee booster to secure it. It's just a matter of time before the remaining plastic breaks free and this will be discarded. If it's truly a safety item, I believe it needs to have better security than molded into the brittle plastic that we all know GM has in these trucks from the lawsuit on dashboards.
The vehicle contains takata airbags that an open recall was started 3 years ago for but a decision has never been made. The dash has now cracked near the airbags. If the airbags deploy they could cause shrapnel from the dash to be put into the cabin. There is an open lawsuit in the us and Canada with GM in regards to the dash. The vehicle is also displaying intermittent airbag service error messages. GM will not diagnose the airbag issue for free and want's anywhere from $150-$250 simply to read the code plus whatever the repair would cost. GM also wants $1500-$2000 to replace the dash. GM has deemed this vehicle "safe" but will not stand behind that "safe" designation by diagnosing the airbag issue for free. The airbag service light started off very infrequently and has started to become more frequent. I have also been cut by the dash on multiple occasions, which presents a huge safety hazard. GM corporate will not give any timeline to a resolution and will only pay for repairs once the NHTSA forces them into a recall. A "safe" vehicle does not injury it's users or report errors with its safety systems frequently.
The contact owns a 2009 GMC Sierra 1500. The contact stated that there were several cracks on the dashboard and air bag compartment. There were no warning indicators illuminated. The vehicle was taken to bill smith Buick (1940 2nd ave nw, cullman, al 35055, (256) 734-4472) where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 110,000.
Cracked dash above the instrument panel and by the passenger air bag. Could cause a safety hazard if the airbag was deployed and is not aesthetically pleasing considering the money spent on the vehicle.
Takata recall severe cracks originating from the top left corner of passenger airbag. Airbag looks like it has a bulge causing the dashboard to crack. Concerning that airbag will deploy and pieces of plastic will injure the passenger or driver of pieces are deployes all over the cabin.
Cracks appeared on dashboard above instrument panel and passenger airbag. Crack next to airbag appears to be safety hazard as it could puncture the airbag during deployment or the plastic could easily break and be launched as a projectile.
The dash has cracked, specifically around the passenger side air bag, which raises concern that debris upon impact may cause injury or cause the airbag to malfunction. This vehicle has never been in a collision. The cracks progressively worsen over time. GMC refuses to offer assistance for this repair because it is outside of warranty and we are not the original owners. The cracks have appeared since owning the vehicle. This happened out of the blue, overnight, while the vehicle was parked.
Cracked dash...this appears to be a known problem with GM, but no resolution has been provided by the manufacturer as of yet. This issue poses a serious concern that pieces of plastic could become dangerous projectiles in the event of a crash and/or airbag deployment.
Dashboard cracking, drivers side about 5" of cracks, passengers side cracked behind airbag. Truck never been in an accident, truck was stationary when discovered. Always garage kept or shaded with dash cover if in sunlight.
The contact owns a 2009 GMC Sierra 1500. While the vehicle was parked, a loud banging sound was heard under the vehicle. Upon inspecting the vehicle, the contact noticed that there was a steel spring that independently fractured. The vehicle was taken to the dealer where it was diagnosed that the spare tire carrier assembly fractured and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 34,000. Updated 8/31/15 updated 10/30/2017
The contact owns a 2009 GMC Sierra 1500. The contact stated that the dashboard began to crack and some of the cracks were located directly over the passenger side air bag. The vehicle was not taken to the dealer nor repaired. The manufacturer was notified. The failure mileage was 36,015.
My driver's door lock actuator has begun working intermittently. This is the second door lock actuator on my vehicle to fail, the first was replaced under warranty and the GM mechanic told me they have replaced numerous actuators. The vehicle automatically locks all doors when driven and unlocks when stopped however the faulty actuator does not always lock or unlock. These actuators have a long history of being defective and GM is aware of it but refuses to recall the faulty actuator even though they have literally replaced thousands of these units. These faulty actuators are a safety concern because in the event of an accident a door could fail to unlock effectively trapping the occupants. The faulty actuators are also a security concern because they could fail to secure the vehicle allowing anyone access to it's contents.
A D V E R T I S E M E N T S
- Tucson, AZ, USA