This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Took 2008 GMC Sierra 1500 4X4 to tire store to rotate tires. They indicated that the lower front ball joints were loose. This truck has 77,000 miles so I was skeptical. Took truck to GMC dealer for service & requested that they check the lower front ball joints. They indicated that the ball joints had one quarter of an inch of vertical play and were indeed loose & needed replacement. I have earlier GMC trucks with over 200,000 miles and have not had worn lower ball joints. I believe that the looseness is due to the ball joint pulling apart. The wear was not side to side as would be expected. I want to repair this defect so as to avoid a catastrophic failure of the front suspension. I want to use oem parts but I am concerned that these ball joints are defective. The GMC dealer advises that even though the truck has a 100,000 mile power train warranty, the ball joints are not covered.
- Pocatello, ID, USA
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- Pocatello, ID, USA