This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 GMC Sierra 1500. While driving 45 mph, the steering column failed while turning left or right. The contact has to manually return the steering wheel to the center. The dealer stated on two separate occasions that the rack and pinion needed to be replaced. On another occasion, the dealer stated that the drive belt needed to be replaced and other services needed to be performed. Originally, the dealer could not duplicate the failure. A technician from detroit inspected the vehicle to see if he could identify the failure, but was unsuccessful. The vehicle was taken to the dealer on five different occasions, but they were unable to duplicate the failure. In mid-January of 2008, the dealer replaced the steering pump and stated that they would not keep replacing the parts until they locate the cause of the failure. The failure mileage was 10,616 and current mileage was 19,000.
There is a loud clunking from the front end when driving at any speed, the cluncking can be felt in the steering wheel as well as the floorboard, it feels as if the steering wheel is coming disconected from the rackon pinion. This problem was addressed at a local dealership in hudson fl.on 12/16/06 and in less than 15,000 miles in has returned. In speeking with G.M cust serv 12/18/07 they found doc's stating this is a noted problem. I still have no resolution. Jks
- New Port Richey, FL, USA
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- Cecil, OH, USA