This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
#sb-10-06-01-008 (problem) I am concerned with our safety due to the mechanical motor problem with the cylinders. GM warranty # [xxx] I have had oil consumption test done and they ordered parts and told me to bring it in. When bringing it in to "philips Buick GMC" fruitland park Florida, I was told that I would be able to get a comparable vehichle in exchange while mine is worked on. I get their and they try to give me a compact SUV. I am 6'2", 200lbs. And drive a 2007 4 door Sierra 1500 that I use for my commercial business every day for work. They were aware of this. I shut my business down to half of what it was in order to be able to afford loosing my truck for a couple days to waranty repairs. I was told I would get a full sized truck or SUV. I still have to haul product for my business just to keep it 50% running for those couple days. I also have 4, 200+lbs guys to haul around for work as well, and a special needs daughter who needs the aditional space of a full sized vehichle. I paid over $40,000 for my truck. Its not my fault that I have a warranty issue and it has to be worked on. So my business, family, and self shouldnt be the one who is inconvienanced for a GM warranty issue. GM needs to do what it takes to make this right. I spoke to GM and they told me to go rent one myself and pay myself. They said they would only give me $35 dollars a day for reimbursement. With this happening GM is making it impossible for me to work and get my truck fixed at the same time. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2007 GMC Sierra 1500. While driving 15 mph, the brakes failed twice. The vehicle has been to the dealer approximately 15 times since it was purchased in August of 2007. The dealer turned the rotors and changed the brakes and the seat belt assembly. The dealer was unable to duplicate the failure. The fuel gauge failed and the bed of the vehicle separated from the frame. The engine lifters failed to function properly as well. The failure mileage was 12,000 and current mileage was 12,100.
The contact owns a 2007 GMC Sierra 1500. While towing a boat at 35 mph the vehicle made a loud noise, and would not accelerate. The dealer stated that there was no failure. The failure mileage was 600. The current mileage was 4,000.
- San Antonio , TX, USA
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- Lady Lake, FL, USA