This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 GMC Sierra 1500. The contact heard a rubbing sound coming from the steering column. The dealer stated that the steering column needed to be replaced and they replaced the column with the original design. One year later, the failure recurred. The dealer stated that there was a new design for the steering column, but the contact would have to pay to have the new part installed. The failure mileage was 40,000 and current mileage was 50,000.
- Gallup, NM, USA
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- Gallup, NM, USA