This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 GMC Sierra 1500. The contact stated that while operating the vehicle, the instrument panel would not function properly. The contact indicated that the fuel gauge and speedometer were both inoperable. The vehicle was taken to the dealer who diagnosed that the instrument panel was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 135,000.
My 2003 GMC Sierra pick-up has erratic speedometer reading. Speedometer reads various speeds while vehicle is at a stop. Impossible to determine actual speed due to this problem. GM issued a service bulletin and offered free replacement to all effected vehicles. No notice was sent to owners. When I found out about the service bulletin, it was too late. There was a time restriction on it. Apparently my speedometer lasted a bit longer than many. However my problem is exactly the one referenced in the bulletin. I think GM should pay for the repair. The local dealer said it would cost me $470. I've owned many vehicles, and never once has a speedometer failed due to "normal wear and tear."
My speedo was acting erratically and finally has stop working at all. It happened out of nowhere and I am hearing alot of complaints from friends and the company I work for who has several of these vehicles they are all going bad. My vehicle is 03 GMC Sierra and most the others I know of are similar trucks and SUVS. I have been pulled over for speeding twice now but have never been pulled over for speeding until my speedo quit working. I would like to see a recall I here this is a expensive problem to fix.
The instrument cluster on a 2003 GMC Sierra 1500 pickup truck fails unexpectedly. There are problems with the stepper motors and the manufacturer knows about it. Certainly, one has to know the speed they are traveling, especially in school and construction zones. Mark these words "someone is going to get killed" there are several complaints filed with the manufacturer and you and yet noting is done to correct the problem. Is it going to have to take a fatality before a recall is issued. No wonder the car companies are in so much trouble!!!
2003 GMC Sierra 1500 speedometer failed -- drifted fully upscale. No precursor - was driving steady at 45 mph. 93000 miles on vehicle. First time failure - but it is a hard failure - reading >120 mph with car shutoff in driveway. I adjusted my speed down to be below what I hoped would meet the speed limit. It appears GMC has issued service notices on this... I found the following on the internet: Subject:bulletin gmp07-174 - special coverage adjustment #07187 --- some customers of 2003-2004 model year Cadillac escalade, escalade esv, and escalade ext; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and GMC Sierra, Envoy, Yukon, and Yukon XL vehicles have reported that the instrument panel (ip) cluster gauges stick, flutter, or become inoperative. This may cause inaccurate readings, including the speedometer and fuel gauge.
- Leland, NC, USA
Search CarComplaints.com for these popular complaint phrases...
Speedometer was working fine and then just completely stopped working. Checked on recalls to see if this was another defect but saw that there is a lawsuit going on with several people with the same complaint. Have not corrected the problem.
Intermittent and erratic speedometer problem. Speedometer will sometimes appear to register correctly, other times will be inoperative, and at other times will register the wrong speed. This has been especially dangerous at night when it is difficult to use exterior visual cues of actual speed to know that the speedometer is giving the wrong information. This has led to several near accidents due to inaccurate knowledge of speed when approaching intersections and curves.
Received letter from GMC about cluster panel gauges sticking or fluttering. I did not have any problems at that time and mileage was over the 70,000 stated in letter. Later the oil gauge started fluttering and battery gauge registers battery as dead. Contacted GMC on 1/17/08, was told the instrument panel had be diagnosed by certified GMC service personal. I was given a reference number to use when contacting GMC. I had hpr automotive in sulllivan, il. Diagnose the panel.-cost $85. Diagnosis was cluster panel defective. GMC contacted hpr to verify panel was defective. The cost would be $600 plus for the repair. After several conversations with two GMC service representatives.I was told on 2/29/08 by a third representative that GMC would not cover the panel replacement. I have read several forums on the defective cluster panel. Most state GMC refused the repairs, others state dealership where vehicle was purchased did repair for no cost even though the mileage was over 70,000. I feel that GMC should be held accountable for the defective part no matter what the mileage is, since they state in writing they know the part is defective, thanks M.G.
2003 GMC Sierra with several problems. Consumer states that the transmission failed. Passenger side window motor broke, speedometer failed due to stepper motor failure, truck is on the third set of front brake rotors, and upper support column bearings, and more problems. The consumer stated the dealer refused to replace the upper support bearing, but replaced the intermediate shaft instead. The rear planatery forward clutch was burnt, which caused the transmission to fail.
The contact owns a 2003 GMC Sierra 1500. On September 27, 2005, the speedometer began displaying inaccurate readings. The speedometer sporadically failed for the next couple of years. On October 5, 2007, the speedometer displayed an inaccurate speed of 125 mph. The contact received a notice regarding a voluntary recall for the speedometer. Only vehicles less than six years old or with fewer than 70,000 miles would receive a free remedy. The contact's mileage was 115,000; therefore, he was ineligible for the free remedy. No repairs were made. The contact filed a complaint with the manufacturer. The purchase date, recall number, and speed were unknown. The failure mileage was 64,999 and current mileage was 115,000. Updated 3/25/08
The contact owns a 2003 GMC Sierra 1500. The contact stated that the speedometer stopped working. He took the vehicle to the dealer and was informed that he was no longer eligible to receive a free repair. The qualifications for the free repair were seven years or 70,000 miles. The contact stated that he was never notified and, when he brought his vehicle in for repair, it was too late. The manufacturer stated that they would not cover the repair, even though the vehicle is only five years old. The contact stated that he had been to the dealer about the failure before the vehicle exceeded the mileage, but the failure had not been diagnosed until February 11, 2008. The VIN was invalid. The current and failure mileages were 110,000.
The contact owns a 2003 GMC Sierra 1500. While driving approximately 60 mph, the speedometer and oil gauges stopped reading oil pressure, speed, and temperature gauge the vehicle was taken to a mechanic and the sensor was replaced; however, this did not correct the failure. The vehicle was taken to a dealer and they stated that the repair would be expensive. As a result, the contact did not have the repair performed. The contact received a recall notice in August of 2007, but the vehicle exceeded the mileage requirement. The recall number was unavailable. The current mileage was 76,000 and failure mileage was 45,000. Updated 01/03/08. Updated 12/12/07
Speedometer has failed and the truck is out of warranty. However, I see that this is a very big problem in these vehicles and General Motors is aware of it.
My speedometer on my 2003 GMC speedometer has not worked properly for over a year. I now have 75,000 miles on my truck and GMC says it will not cover the expense of repairing it. This is an extremely dangerous situation that is occurring across the country and General Motors is screwing its loyal customers. After numerous calls to customer service I was told that the company extended its warranty to seven years or 70000 miles in Sept. And all GM owners were notified. I then asked them when they mailed my notification because I have not received a letter from GM notifying me of the extended coverage as of Nov. 8 2007. They were not able to tell me when they mailed a notification to me. My point is that if the company had notified me in Sept. I would not be over the 70000 limit and would not have to pay for the repairs. I find it extremely hard to believe that a corporation as large os GM does not keep records of when they notify customers about potentially dangerous components on their vehicles. It appears as though GM is trying to get by with out having to pay for their mistakes. I have searched the internet and found many lawsuits over this matter and I fully intend to pursue my legal rights as well.
The contact owns a 2003 GMC Sierra 1500. While driving 65 mph, the speedometer failed and the needle became stuck on 40 mph. The fuel gauge needle also failed. As of October 31, 2007, the dealer had not inspected the vehicle. The contact felt that the instrument panel cluster caused the failure. The powertrain was unknown. The failure mileage was 68,000 and current mileage was 74,700.
My speedometer sticks, flutters, or dosen't work at all. I have taken my truck into the dealer multiple times over a two year period and was told they could not pin point the problem. I was recently told that there are multiple complaints about this problem and there is a defective part in GM vehicles. This is a saftey hazard and there should be a recall for this and it should be fixed at no charge to me.
Odometer failure. Began showing erratic, incorrect speeds, starting around 80,000 miles. At +/-85,000 miles the odometer is stuck at 120mph and completely inoperative.
A D V E R T I S E M E N T S
- Chalmette, LA, USA