This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2017 GMC Sierra denali 1500. I bought it new and it has very, very low mileage. At various speeds there is a vibration. Feels like I am driving over rumble strips. I have always noticed it but mostly thought it was just spots on the road that were causing it. I started to do a little research and learned that this is a know issue in Chevrolet and GMC trucks. Numerous stories of dealers ignoring it, complaints on many forums, whole website dedicated to it, a number of class action lawsuits, and reports to the NHTSA. Literally thousands of owners are involved. GM has issued a preliminary investigation service bulletin (bulletin no.: pi1354I), but dealers want to charge for diagnosing and possibly repairing this manufacturer's defect.
The vehicle exhibits vibrations that can be rather extreme at times. It seems to be most noticeable in the 70-75 mph range but can sometimes be felt at other speeds. It feels like the vibration originates from the rear of the vehicle. Two dealerships have replaced multiple parts and have performed numerous alignments and road force balances but can not identify/remedy the problem. There are thousands of complaints on multiple online forums of this same issue for 2014-2015 GM 1500 series pickup truck. So far there has been no fix for them either. GM treats it as an annoyance in the comfort of the ride, however if they can not identify the issue how do they know it is not a safety risk.
Vibration at highway speeds. Been to the dealer 6 times. Tires replaced originally, then tires balanced the second time, third time "acceptable vibration", fourth time "could not duplicate issue", fifth time "problem recognized, torque converter replaced", sixth time "acceptable vibration".
- Winsted, CT, USA
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- Spring, TX, USA