This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 GMC Sierra. While reversing, the vehicle hesitated and surged forward. While driving various speeds, the accelerator pedal was released and the vehicle accelerated. There were no warning indicators illuminated. The vehicle was taken to silver star Buick GMC (3601 auto mall dr, thousand oaks, ca 91362, (805) 222-4789) where it was diagnosed that the software needed to be updated and the vehicle was performing as designed. The vehicle was repaired; however, the failure recurred. The manufacturer was not contacted. The failure mileage was 415.
- Thousand Oaks, CA, USA
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- Thousand Oaks, CA, USA