This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
No brakes (3) times, pedal goes to floor, hit another vehicle 2 times. When taken to dealer, they find nothing wrong. Sometimes jumps when first started up like it is going to jump forward out of gear. Dealer found nothing wrong. Driver door lock does not unlock with remote when sun hitting on car. Dearler looking at now. When you slow down and then start again transmission jerks. Dealer looking at now.
2000 GMC Safari, back top door never seated right and fixed twice. Resulted in slow leak until seals broke and van accumulated water under carpets and mold of various sorts grew. Respiratory problems and allergies. Husband began to check where leaking and found carpet underneath entire van as a cease-pool filled with green slimmy stuff and drenched and smelling. GMC customer service, dealership and warrenty not acknowelge a fault in the "tri-door" seating and blamming on weather stripping that is not covered by warrenty. We have several other people we know in this area with same fault. Please be aware to alert consumers of this fault and heatlth risk. Get back to dealership as soon as you notice a little bit of moisture of leak in van anywhere! we now have to repair all out of pocket. GMC did not stand behind this one!
Rear door handle became stiff and hard to open within months of purchase. The dealership was not able to fix it properly. Over the following two years the problem became progressively worse and now the handle is cracking. We cannot use the back door anymore. I have since discovered that this was a common problem with this model van extending back to 1993. (tsb#020864013)
Latch on the slidding door does not stay secure when the door is opened, door does get loose, and slam on a person in the way. Latch has been replaced.
When vehicle parked on incline (nose down), the sliding door does not hold open. GMC confirms a design change from 1999 which removed a safety catch on sliding door. Previously, you had to move door handle to release the door from fully locked open position, this release mechanism has been removed. At time of delivery, door would not stay open. Dealer has adjusted roller catch 1/4". entering vehicle while on incline may jiggle car enough to dislodge catch and door can slam into passengers while entering sliding door-way. Danger is extreme to children large enough to push door open but not large enough to stop it safely. GMC claims it is operating as designed, we claim the new design is flawed. GM telephone customer service rep, dealer service/sales all indicate they were not aware of design change and agree that it is dangerous.
A D V E R T I S E M E N T S
- Baltimore, MD, USA