This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
September 1, 1999: Ac problem (not cooling) repaired under warranty. November 3, 1999: Left driverS door window motor replaced under warranty (not passenger side as documented on the invoice). January 31, 2003: I wrote to GMC customer service via email, detailing some problems that had developed with my van. I complained that the driverS window motor was intermittent at best. I mentioned was the windshield wipers worked erratically. My low setting on the ac fan was inoperable, and eventually all 3 levels stopped. I had been living with it for over a year, because I am a single mom, work full time and couldnT afford to be without my transportation. The reply I got was that my van was too old, and things break. Three months later, I received a recall campaign in the mail for the windshield wiper motor. May 8, 2003: I took my van into the closest GMC dealer to have my driverS window motor ($329.38) and the ac resistor replaced ($103.24), and perform the campaign to replace the windshield motor. July 22, 2003: Returned to GMC dealer to repair ac problem (ac blows from defroster and not from vents) that developed May 10, 2003.($132.50) September 24, 2003: Returned to GMC dealer for same ac problem that returned July 30, 2003. That van was in the service department all day, and was never repaired. I had to have my car for work and could not leave it. Needless to say, I was very unhappy with them. I had been unable to leave the van again until just recently, choosing instead to live with the problem until such time I could afford to be without the car for a day. April 20, 2004: Returned to GMC dealer for ac problem. Was told the hose was broken in a different place than before. (169.24). During the drive home, the ac problem returned. April 29, 2004: Van wonT start due to a dead battery. I replaced the battery, and still same problem returns. Now I have an electrical problem somewhere that is killing my battery, and I canT find it.
All the gauges do not work due to electrical problems. Dealer cannot determine the cause of the problem. Previously, dealer replaced gas gauge. Also, transmissin malfunctioned.
- Oakdale, CA, USA
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- Wahiawa, HI, USA