This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
GMC Jimmy, both driver and passenger doors drop when opened. Wont close correctly, have to slam them. Per a csc representative at GMC, this is a known ongoing problem, with no resolution. I want the hinges on both doors replaced on my vehicle and my sons GMC sonoma. Before the doors don't shut. They say there is nothing they can do to help me with this situation because I am not an long time reliable customer to the speedway Chevy dealership they called!
The contact owns a 2000 GMC Envoy diamond edition which he bought new with major guard protection. Currently has 40,000 miles on it, and two years left on my major guard insurance. A safety problem surfaced. The top hinges on the two front doors cracked, causing doors to open while driving down the highway. The front doors were sagging and not aligned correctly with striker plate. The contact stopped at local dealership and talked to the service representative.. he looked for tsb bulletins for 2000 Jimmy Envoy. He said there were no bulletins or recalls on the door hinges, but noticed they have changed from welded hinges back to bolt on hinges, and the problems were not covered by GM or major guard protection plan. For approximately $700-$800 they could change the hinges to solve the problem.
Defective door hinges on the 2000 GMC Jimmy. The defective hinges caused the door to open while the consumer was driving. The front door sag and are not aligned correctly to the striker plate.
Door hinges have broken at least four times since purchase 2 1/2 years ago - the bushing breaks and the door "falls" open and when pulled close, hikes up over the peg. Can't understand why this problem keeps recurring on both doors and we have to pay $200 to have it fixed!
A D V E R T I S E M E N T S
- Tulsa, OK, USA