This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Defective engine and throttle for a 1997 GM Jimmy, VIN [xxx]. while attempting to deactivate the cruise control, by pressing the brake pedal, the vehicle continued to accelerate. It was later determined that the cruise control module was the cause of the problem. The consumer had other components of the vehicle replaced which include the brake pad sensor, brake pads, electrical wiring. On the day of delivery the vehicle's left front wheel assembly separated from the vehicle. This failure was due to the loss of four major bolt which held the assembly to the chassis. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Upper ball joint separated and the wheel was cut through causing the tire to go flat. The vehicle has been well maintained and the front end had been checked a few months earlier by a competent mechanic when new shocks were installed. Two weeks later a friend alerted me to "GM product safety campaign" # 01048. This was an alert to upper ball joints separating without warning on some '96-'97 Jimmys, Bravada and Blazer. I inquired at my dealer to see if my vehicle qualified and was told "no, there are no open recalls on your VIN.". I called the GMC customer assistance center at 1-800-GMC-8782 and spoke with "lisa" who assigned me reference number 056 42 894. GM confirmed they "can do nothing for me, as there are no open recalls on your truck." "it was built at a different plant and a different supplier provided the ball joints than the ones in the recall." Sounds like a load of crap to me. If I sound overly angered by a ball joint failure it might be because I have had nothing but grief with this vehicle and am tired of being a victim. The transmission was pulled under warranty at 28000 miles, yet I had to have it pulled again at my expense ($1474) at 52500miles. Two of the four O2 sensors have failed, the radiator was full of the infamous "missisippi mud" dex-cool sludge, the service engine light comes on at least once a month, the serpentine tensioner fell apart at 37K miles and had to be replaced again at 58K, the wipers frequently won't turn on unless you hit the mist lever as you hit a bump (common according to the edmunds.com site), and last week my ABS went out from what the trouble code diagnosed as a bad left front speed sensor. I'll have to drive it with the sensor unplugged for now because I've already put over $2000 in repairs into this thing during calendar year 2001 alone, and I'm tapped out. Same with the wiper condition.
A D V E R T I S E M E N T S
- Yoakum, TX, USA