This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving a clicking noise could be heard, and vehicle would shake. Vehicle was taken to an independent auto repair shop, where mechanic determined the front upper and lower ball joints had to be replaced.
The consumers vehicle experienced the same problems as stated in recalls 01I018000 lower ball joint; recall 03V159000 windshield wiper motor, and transmission. Recall number unknown. Dealer will not repair because VIN was not included. The dealer replaced the left lower ball joint due to a cracking noise. While driving through the snow, the consumer wasn't able to use the 4WD because the transfer case needed to be replaced. The windshield wipers were intermittent, a loud cracking noise had come from the right side of the vehicle when turning the steering wheel. The service dealer stated that the only problem was the transmission which had a leak and the ignition switch.
While having vehicle serviced technician noticed that tires were wearing out due to lower ball joints needed to be replaced. Dealer was contacted, but couldn't find cause.
- Middleboro, MA, USA
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Consumer is not satisified with reimbursement received for work done on vehicle prior to safety recall G01048S to replace front suspension upper ball joints, dealer stated that lower ball joints needed to be replaced as well but was not under recall, consumer requesting full reimbursement for out of pocket expenses.
Consumer stated that there is a recall (01V2) on the lower ball joints and he paid to have them replaced, however consumer was informed that the recall only applied to certain states in which his was not included.
Consumer is not satisified with reimbursement received for work done on vehicle prior to safety recall G01048S to replace front suspension upper ball joints, dealer stated that lower ball joints needed to be replaced as well but was not under recall, consumer requesting full reimbursement for out of pocket expenses.
Consumer stated that there is a recall (01V2) on the lower ball joints and he paid to have them replaced, however consumer was informed that the recall only applied to certain states in which his was not included.
Original lower ball joints needed to be replaced at 41 months, 20,696 mileage by GMC dealer with GMC parts. The replacement ball joints again had to be replaced after 2 years, at 35,710 miles. The vehicle is not driven off road and serviced regularly. There seems to be a problem with the GM ball joints.
While pulling out from a parking lot, driving about 10 mph, front driver's side lower ball joint popped out. Truck was towed to the dealership where repairs were made at consumer's expense.
A D V E R T I S E M E N T S
- Weirton, WV, USA