This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
During a repair of a main seal leak, mechanic removed the transfer case and did not put all the parts back together, a short while later, consumer noticed a strong fuel smell and after examination found that an unsecured fuel line had vibrated against the protruding edge of a body support brace causing it to sever and leak, dealer found 2 support brackets missing and 2 large steel rods missing that are designed to assist in preventing the transfer from cracking during extreme 4-wheel conditions, if mechanic would have put all parts together this incident would not have occurred, consumer is requesting reimbursement for rental car costs and costs of repairs. Vehicle also experienced a power steering leak.
Negeligence during GMC factory authorized warranty repairs caused several parts not to be replaced. Absence of parts caused severing of fuel lines. Atomized fuel sprayed across 2/3 of undercarriage & within 6 inches to 1 foot of catalytic converter.
Fuel smell is being released into cab of vehicle. Consumer was told by dealership vehicle was not a part of any recall. Consumer replaced fuel line at his expense.
A D V E R T I S E M E N T S
- Santa Fe, NM, USA