After finishing shopping, I went to my car and opened the back door to put my merchandise, as soon as the door opened about 12 inches, the glass blew up and shattered everywhere. I've owned this SUV for 2 years now and never had any issue with the back door, it was shocking how a glass would shatter like this. In addition, it is very expensive to replace the glass ($500 and up).

- Woodbridge, VA, USA

The contact owns a 2004 GMC Envoy XL. The contact stated that the windshield wipers were defective and would not shut off. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 105,400 and the current mileage was 106,000.

- Arapahoe, NC, USA

The windshield wiper pump that came with the vehicle started running continuously after washing the windshield. The pump would not shut off when vehicle was shut off. After a few minutes the washer pump overheated itself and cause a small fire, I was lucky enough to get out quick. I replaced with a new washer pump and it still ran continuously, I uninstalled immediately...right now I have no way to wash my windshield and the bigger issue is the fire that we were lucky to escape any major incident.

- Philadelphia, PA, USA

I traded my 2005 Ford Focus 26410 miles to wade raulerson GMC on October 3, 2007 wrote two checks in the amount of $500 each that they held for four weeks for a down payment. We looked at a 2004 GMC Envoy with 65,000 miles the salesman quoted us a price of 17,000 so we did the paper work the first time on the 16th we were called in again and told we had to sign more documents this time the price of the Envoy rose to $21698.35, I asked about my 05 Focus was told it sold the next day and we had to have gap protection. Payoff on my car was $12,502.95 and it looked as if they were giving me $14900 but raised the price of the truck by $4000. Bad deal to begin with. The problems began. I had to return it at the end of the month in October 2007 to have the headlights, seatbelt, and motor in the window replaced, and diagnosed to find why the service engine light will not go out. Two weeks later stranded at the daycare I had to buy a new battery. On 05/05/2008 the conditioner went out. I paid the dealership over $100 to tell me it would be an additional $600 plus dollars to repair the mode actuator door motor. October 17, 2008 I spent $375.02 to have both the shift control cable and gear shift lever removed and replaced. Thank god I was actually on a parking lot when the cable broke and not in traffic. Contacting wade raulerson GMC has been useless I have practically been told you bought the "lemon" as-is now it's your troubles! there should be a law against this type of business and not just for new cars. Now no-one will touch it because of the problems it is having and the large amount that's now owed. Every time the VIN is pulled I get pushed out of the door faster than I can blink. Btw the service engine light is still on and has been since I left the dealership. I?M tired of honest hard-working people being raked over the coals by unscrupulous dealers while they get protected by the "as-is" rule then laugh all the way to the bank.

- Gainesville, FL, USA