This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After storing cargo in the rear of my 2004 GMC Envoy XL, I reached for the handle on the tailgate to close it and once I started to pull down an inch or two the entire rear window shattered. There was no warning or cracks or damage in the glass prior to the incident. I was covered in a shower of glass and shards were in the car, on the ground and in my skin. I have owned the vehicle approx three years and it currently has 88K mi on it. The entire rear window needs to be replaced. Based on my research I fear this may happen again which would be hazardous to anyone in the vicinity.
- Lansing, MI, USA
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- Lansing, MI, USA